Amazon
Other
Noted
Amazon has reviewed the book against its content guidelines and decided not to remove it from sale. They display a banner on the product detail page offering information on how to access free and confidential advice from the Samaritans. (AI summary)
View full response
Dear Sir/Madam We refer to the Regulation 28 Report to Prevent Future Deaths (“Report”) dated 21 March 2024 (received 22 March 2024). The Report references the following book available on Amazon.co.uk:
We offer our deepest sympathies to the family and friends of Ms Jones. We have carefully considered the contents of the Report. As a bookseller, we believe that providing access to written speech and a variety of viewpoints is important, including books that some may find objectionable. We have content guidelines governing which books can be listed for sale and promptly investigate when a concern is raised. We have reviewed the Book against our content guidelines, taking account of your comments, and have decided not to remove it from sale. We recognise that there are heavily debated titles in our store and different views on where to draw the line protecting freedom of expression. We carefully consider the types of content we make available and think broad guidelines to protect freedom of expression, including controversial content, serve readers better than censorship. We strive to offer a broad selection for customers, even if we don't agree with the message or sentiment of the book itself. At the same time, we are committed to taking measures not to surprise customers with potentially controversial or sensitive content. We display a banner on the product detail page of titles like the Book referenced in the Report, which presents customers with information on how to access free and confidential advice from the Samaritans. AMAZON UK SERVICES LTD. REGISTERED OFFICE: 1 PRINCIPAL PLACE, WORSHIP STREET, LONDON EC2A 2FA, UNITED KINGDOM Registered in England and Wales • Company Registration No. 03223028 • VAT No. GB 680 737 022
We offer our deepest sympathies to the family and friends of Ms Jones. We have carefully considered the contents of the Report. As a bookseller, we believe that providing access to written speech and a variety of viewpoints is important, including books that some may find objectionable. We have content guidelines governing which books can be listed for sale and promptly investigate when a concern is raised. We have reviewed the Book against our content guidelines, taking account of your comments, and have decided not to remove it from sale. We recognise that there are heavily debated titles in our store and different views on where to draw the line protecting freedom of expression. We carefully consider the types of content we make available and think broad guidelines to protect freedom of expression, including controversial content, serve readers better than censorship. We strive to offer a broad selection for customers, even if we don't agree with the message or sentiment of the book itself. At the same time, we are committed to taking measures not to surprise customers with potentially controversial or sensitive content. We display a banner on the product detail page of titles like the Book referenced in the Report, which presents customers with information on how to access free and confidential advice from the Samaritans. AMAZON UK SERVICES LTD. REGISTERED OFFICE: 1 PRINCIPAL PLACE, WORSHIP STREET, LONDON EC2A 2FA, UNITED KINGDOM Registered in England and Wales • Company Registration No. 03223028 • VAT No. GB 680 737 022