The landlord will fit a grab rail on top of a wall to improve handrail safety and expects lighting work to be completed in 3 weeks. Signs advising of steep steps were installed soon after the property purchase, and a non-slip coating was applied to the steps. (AI summary)
Source · Prevention of Future Deaths
Ann Campbell
Ref: 2025-0535
Date: 23 Oct 2025
Coroner: Andrew Cox
Area: Cornwall and the Isles of Scilly
Responses identified: 1 / 1
View PDF
The steps are unsafe as the handrail is too low and short, preventing individuals from adequately steadying themselves when descending.
Date
23 Oct 2025
56-day deadline
18 Dec 2025 est.
Responses identified
1 of 1
Coroner's concerns
The steps are unsafe as the handrail is too low and short, preventing individuals from adequately steadying themselves when descending.
View full coroner's concerns
Information Classification: CONTROLLED
1) Access to the steps is difficult. In particular, someone who is about to descend the steps is not able to steady themselves by grasping a handrail because it is too low/does not extend up higher than is currently the case.
1) Access to the steps is difficult. In particular, someone who is about to descend the steps is not able to steady themselves by grasping a handrail because it is too low/does not extend up higher than is currently the case.
Responses
Landlord
Other
Action Planned
Dear Lucie, Thank you for the report regarding Anne Campbell - Deceased. Please advise Mr Andrew Cox of the following: Regarding the hand rail you mentioned, this is due to the wall height, however, I asked the contractor to look at this and it has been suggested by the contractor that a grab rail on the top of the wall would be the best way to sort this problem, this will be fitted ASAP. With regard to the lighting our electrician visited the flat on our behalf 4 weeks ago and work to supply lighting should be completed in the next 3 weeks. I would like to inform the coroner that at the time of purchase no signs were in place to advise steep steps, 2 signs were put in place very soon after the purchase. The steps were also cleaned and a coating of non slip substance which had sand in it used on yacht's was also done for extra safety. The handrail itself is now fully secured along the rail, again done when we took over. Please be assured that safety is a priority for our properties. If you are not in agreement for a grab rail to be fitted, would you kindly advise. Thank you.
Report sections
Investigation and inquest
On 1/10/25, I concluded the inquest into the death of Ann Campbell.
I recorded the cause of death as 1a) Skull fracture II) Alcohol intoxication
I recorded a conclusion of Accident
I recorded the cause of death as 1a) Skull fracture II) Alcohol intoxication
I recorded a conclusion of Accident
Circumstances of the death
Ann lived in a basement flat at 11 Tolver Place Penzance Cornwall that is reached by using a set of steep, concrete steps. On 15/11/24, she was found deceased at the foot of the steps. At post-mortem, a skull fracture was identified and it is likely this was caused by Ann falling down the steps. It was also noted that she was likely to have been under the influence of alcohol at the time.
The steps are narrow and appear poorly lit. There is a handrail on one wall but, for someone about to descend the steps, it is too low to grasp.
The steps are narrow and appear poorly lit. There is a handrail on one wall but, for someone about to descend the steps, it is too low to grasp.
Similar PFD reports
Related inquiry recommendations
ICL Inquiry
Replace Buried Metallic LPG Pipes
ICL Inquiry
New LPG Safety Regime
ICL Inquiry
LPG Supplier Registration
ICL Inquiry
Polyethylene Piping Research
Taylor Inquiry
Remove all spikes and inward-facing constructions from perimeter and radial fences
Taylor Inquiry
Limit perimeter fencing height to a maximum of 2.2 metres
Taylor Inquiry
Provide sufficient 1.1-metre wide gates in perimeter fences for emergency evacuation
Taylor Inquiry
Paint and mark all emergency gates in fences with "Emergency Exit
Taylor Inquiry
Keep all perimeter fence gates to pitch unlocked and open during matches
Taylor Inquiry
Annually inspect all crush barriers for corrosion; repair or replace as needed
Report details
- Reference
- 2025-0535
- Date of report
- 23 October 2025
- Coroner
- Andrew Cox
- Coroner area
- Cornwall and the Isles of Scilly
Responses identified
Responses identified
1 of 1
All listed responses identified
Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 18 Dec 2025 (estimated).
Sent to
- Landlord