Peer group · benchmark

MSG: Msg5 Eastern Counties

5 members 6 metrics compared

HMICFRS Most Similar Group: Msg5 Eastern Counties.

5 Members
6 Metrics Compared

Comparison table

Sortable · click column headers
Organisation 999 Average Answer Time … 999 Average Answer Time … 999 Calls Answered At 60… 999 Calls Answered At 60… 999 Calls Answered Withi… 999 Calls Answered Withi…
Bedfordshire Police 8.4
+1.3 2
8.8
+2.2 1
3.1
+1.7 1
2.8
+1.2 1
89.7
-2.6
91.3
-0.0 3
Cambridgeshire Constabulary 5.5
-1.6
5.1
-1.6
0.9
-0.5 3
1.1
-0.5 3
93.9
+1.6 1
92.8
+1.5 2
Lincolnshire Police 4.4
-2.7
4.4
-2.3
0.2
-1.2
0.3
-1.3
93.6
+1.3 2
94.4
+3.1 1
Norfolk Constabulary 7.6
+0.5 3
6.4
-0.3 3
0.4
-1.0
0.8
-0.8
92.0
-0.3
88.4
-2.9
Suffolk Constabulary 9.8
+2.7 1
8.6
+1.9 2
2.3
+0.9 2
2.8
+1.2 2
92.3
0.0 3
89.8
-1.5

Benchmark ranges

Distribution across the peer group

Each bar shows how values are distributed across the peer group. Full range (min–max). Middle 50% of bodies. Average.

999 Average Answer Time — Rolling (Seconds)
Min: 4.4 Avg: 7.1 Max: 9.8
5 bodies · Apr 2025–Feb 2026
999 Average Answer Time (Seconds)
Min: 4.4 Avg: 6.7 Max: 8.9
5 bodies · Feb 2026
999 Calls Answered At 60S Or Longer (%)
Min: 0.2 Avg: 1.4 Max: 3.1
5 bodies · Feb 2026
999 Calls Answered At 60S Or Longer — Rolling (%)
Min: 0.3 Avg: 1.6 Max: 2.8
5 bodies · Apr 2025–Feb 2026
999 Calls Answered Within 10S (%)
Min: 89.7 Avg: 92.3 Max: 93.9
5 bodies · Feb 2026
999 Calls Answered Within 10S — Rolling (%)
Min: 88.4 Avg: 91.3 Max: 94.4
5 bodies · Apr 2025–Feb 2026
Charge rate (victim-based offences)
Min: 7.4 Avg: 9.3 Max: 11.9
5 bodies · YE Sep 2025
Constable rank (%)
Min: 73.8 Avg: 77.2 Max: 79.6
5 bodies · Mar 2025
CPS average days referral to charge
Min: 39.9 Avg: 42.6 Max: 46.0
5 bodies · Q3 23-24 to Q2 24-25
CPS charge rate
Min: 75.7 Avg: 80.6 Max: 85.0
5 bodies · Q3 23-24 to Q2 24-25
CPS conviction rate
Min: 79.1 Avg: 84.0 Max: 87.7
5 bodies · Q3 23-24 to Q2 24-25
CPS Domestic Abuse average days referral to charge
Min: 21.1 Avg: 24.4 Max: 28.2
5 bodies · Q3 23-24 to Q2 24-25
CPS Domestic Abuse charge rate
Min: 71.9 Avg: 81.0 Max: 87.9
5 bodies · Q3 23-24 to Q2 24-25
CPS Domestic Abuse conviction rate
Min: 75.9 Avg: 79.0 Max: 81.9
5 bodies · Q3 23-24 to Q2 24-25
CPS prosecutions
Min: 3930.0 Avg: 5623.0 Max: 7655.0
5 bodies · Q3 23-24 to Q2 24-25
CPS Rape average days referral to charge
Min: 113.6 Avg: 160.0 Max: 213.5
5 bodies · Q3 23-24 to Q2 24-25
CPS Rape charge rate
Min: 65.2 Avg: 73.2 Max: 91.5
5 bodies · Q3 23-24 to Q2 24-25
CPS Rape conviction rate
Min: 52.4 Avg: 63.5 Max: 69.6
5 bodies · Q3 23-24 to Q2 24-25
CPS RASSO conviction rate
Min: 37.0 Avg: 58.4 Max: 70.4
5 bodies · Q4 24-25 to Q3 25-26
CPS referrals
Min: 1336.0 Avg: 2379.8 Max: 3347.0
5 bodies · Q3 23-24 to Q2 24-25
Ethnic minority officers (%)
Min: 2.2 Avg: 4.8 Max: 10.8
5 bodies · Mar 2025
Female officers (%)
Min: 34.0 Avg: 36.4 Max: 40.5
5 bodies · Mar 2025
Government funding (£m)
Min: 95.6 Avg: 110.3 Max: 132.3
5 bodies · 2025-26
Hate crime recorded by police
Min: 783.0 Avg: 1092.8 Max: 1595.0
5 bodies · 2024/25
Hate crimes recorded — disability
Min: 56.0 Avg: 71.4 Max: 83.0
5 bodies · 2024/25
Hate crimes recorded — race
Min: 532.0 Avg: 813.2 Max: 1264.0
5 bodies · 2024/25
Hate crimes recorded — religion
Min: 28.0 Avg: 62.4 Max: 104.0
5 bodies · 2024/25
Hate crimes recorded — sexual orientation
Min: 115.0 Avg: 156.2 Max: 198.0
5 bodies · 2024/25
Hate crimes recorded — transgender
Min: 18.0 Avg: 33.4 Max: 46.0
5 bodies · 2024/25
IOPC deaths in/following police contact
Min: 1.0 Avg: 2.2 Max: 4.0
5 bodies · 2024/2025
IOPC police complaints
Min: 320.0 Avg: 843.0 Max: 1263.0
5 bodies · 2024-25
Median days to investigation closure
Min: 15.0 Avg: 19.4 Max: 27.0
5 bodies · YE Sep 2025
Median days to investigation closure (adult rape)
Min: 8.0 Avg: 321.4 Max: 439.5
5 bodies · YE Sep 2025
Missing persons rate per 1,000 population
Min: 3.0 Avg: 3.9 Max: 4.8
5 bodies · 2023/24
Missing persons reported
Min: 2351.0 Avg: 3278.8 Max: 4500.0
5 bodies · 2023/24
No suspect identified rate
Min: 24.3 Avg: 34.3 Max: 42.3
5 bodies · YE Sep 2025
Officer assaults — with injury
Min: 57.0 Avg: 107.0 Max: 179.0
5 bodies · 2023/24
Officer assaults — without injury
Min: 344.0 Avg: 463.4 Max: 719.0
5 bodies · 2023/24
Officers dismissed (barred list)
Min: 2.0 Avg: 8.6 Max: 14.0
5 bodies · 2024-25
Officer sickness absence rate (%)
Min: 2.0 Avg: 2.5 Max: 3.8
5 bodies · Mar 2025
Officers on sickness absence (FTE)
Min: 29.0 Avg: 38.0 Max: 56.0
5 bodies · Mar 2025
Officers per 1,000 population
Min: 1.5 Avg: 1.8 Max: 2.0
5 bodies · Mid-2024
Officer strength change since Mar 2019
Min: 77.5 Avg: 236.9 Max: 302.0
5 bodies · Mar 2025 vs Mar 2019
Officer strength change since Mar 2019 (%)
Min: 7.1 Avg: 18.0 Max: 25.4
5 bodies · Mar 2025 vs Mar 2019
Officer strength YoY change (%)
Min: -2.1 Avg: -0.2 Max: 1.5
5 bodies · Mar 2025
Officers with <5 years service (%)
Min: 27.9 Avg: 31.6 Max: 36.9
5 bodies · Mar 2025
Overall confidence in local police (%)
Min: 60.3 Avg: 67.7 Max: 73.4
5 bodies · YE Sep 2024
PCC precept (£m)
Min: 66.2 Avg: 85.0 Max: 106.9
5 bodies · 2025-26
Police can be relied on (%)
Min: 45.0 Avg: 49.6 Max: 52.8
5 bodies · YE Sep 2024
Police doing good/excellent job (%)
Min: 49.1 Avg: 50.2 Max: 51.5
5 bodies · YE Sep 2024
Police force area population
Min: 749943.0 Avg: 840001.4 Max: 940359.0
5 bodies · Mid-2024
Police officer strength
Min: 1173.0 Avg: 1537.6 Max: 1911.0
5 bodies · Mar 2025
Rape offences charge rate
Min: 5.3 Avg: 6.8 Max: 8.5
5 bodies · YE Mar 2026
Recorded crime - Criminal damage and arson
Min: 2251.0 Avg: 2940.8 Max: 3496.0
5 bodies · 2024/25
Recorded crime - Drug offences
Min: 661.0 Avg: 813.6 Max: 1034.0
5 bodies · 2024/25
Recorded crime - Miscellaneous crimes
Min: 592.0 Avg: 809.6 Max: 1019.0
5 bodies · 2024/25
Recorded crime - Public order offences
Min: 1934.0 Avg: 2462.4 Max: 2934.0
5 bodies · 2024/25
Recorded crime - Robbery
Min: 97.0 Avg: 225.2 Max: 331.0
5 bodies · 2024/25
Recorded crime - Sexual offences
Min: 1098.0 Avg: 1416.2 Max: 1651.0
5 bodies · 2024/25
Recorded crime - Theft offences
Min: 6261.0 Avg: 8801.8 Max: 12178.0
5 bodies · 2024/25
Recorded crime - Violence against the person
Min: 9545.0 Avg: 11380.8 Max: 12936.0
5 bodies · 2024/25
Recorded crime - Weapons offences
Min: 264.0 Avg: 363.0 Max: 513.0
5 bodies · 2024/25
S136 detentions
Min: 271.0 Avg: 392.0 Max: 624.0
5 bodies · Year ending Mar 2025
S136 place of safety — A&E
Min: 49.0 Avg: 109.8 Max: 166.0
5 bodies · Year ending Mar 2025
S136 place of safety — Health-based
Min: 156.0 Avg: 278.8 Max: 466.0
5 bodies · Year ending Mar 2025
Section 47A stop and search total
Min: 0.0 Avg: 0.0 Max: 0.0
5 bodies · 2024/25
Section 60 stop and search total
Min: 0.0 Avg: 4.4 Max: 22.0
5 bodies · 2024/25
Sexual offences charge rate
Min: 6.8 Avg: 8.9 Max: 13.0
5 bodies · YE Mar 2026
Sickness absence rate (%)
Min: 2.0 Avg: 2.5 Max: 3.8
5 bodies · Mar 2025
Staff dismissed (barred list)
Min: 1.0 Avg: 4.0 Max: 6.0
5 bodies · 2024-25
Stop and search arrest rate
Min: 5.8 Avg: 17.5 Max: 24.1
5 bodies · 2024/25
Stop and search - Black
Min: 106.0 Avg: 283.2 Max: 649.0
5 bodies · 2024/25
Stop and search Black-to-White disparity ratio
Min: 3.4 Avg: 5.6 Max: 7.4
5 bodies · 2024/25
Stop and search disparity ratio - Asian vs White
Min: 1.2 Avg: 1.4 Max: 1.8
5 bodies · 2024/25
Stop and search disparity ratio - Black vs White
Min: 3.4 Avg: 5.6 Max: 7.4
5 bodies · 2024/25
Stop and search disparity ratio - Mixed vs White
Min: 1.2 Avg: 1.6 Max: 2.1
5 bodies · 2024/25
Stop and search disparity ratio - Other vs White
Min: 1.1 Avg: 1.8 Max: 2.5
5 bodies · 2024/25
Stop and search ethnic disproportionality
Min: 0.0 Avg: 0.1 Max: 0.3
5 bodies · 2024/25
Stop and search rate per 1,000 - Asian
Min: 2.6 Avg: 3.7 Max: 5.3
5 bodies · 2024/25
Stop and search rate per 1,000 - Black
Min: 11.0 Avg: 13.8 Max: 19.2
5 bodies · 2024/25
Stop and search rate per 1,000 - Mixed
Min: 2.6 Avg: 4.0 Max: 5.4
5 bodies · 2024/25
Stop and search rate per 1,000 - Other
Min: 3.0 Avg: 4.3 Max: 5.8
5 bodies · 2024/25
Stop and search rate per 1,000 - White
Min: 2.1 Avg: 2.5 Max: 3.4
5 bodies · 2024/25
Stop and search total
Min: 2530.0 Avg: 2960.0 Max: 3884.0
5 bodies · 2024/25
Stop and search - White
Min: 1829.0 Avg: 2105.8 Max: 2359.0
5 bodies · 2024/25
Total dismissed (barred list)
Min: 8.0 Avg: 12.6 Max: 18.0
5 bodies · 2024-25
Total police funding (£m)
Min: 168.3 Avg: 195.2 Max: 239.2
5 bodies · 2025-26
Total recorded crime
Min: 23342.0 Avg: 29213.4 Max: 35804.0
5 bodies · 2024/25
Total workforce
Min: 2193.0 Avg: 2550.4 Max: 3011.0
5 bodies · Mar 2025
VAWG offences - Sexual offences
Min: 95.0 Avg: 125.2 Max: 184.0
5 bodies · 2025/26
VAWG offences - Violence against the person
Min: 1919.0 Avg: 2918.8 Max: 3779.0
5 bodies · 2025/26
VAWG recorded offences (DA proxy)
Min: 2014.0 Avg: 3044.0 Max: 3963.0
5 bodies · 2025/26
Victim does not support action rate
Min: 23.4 Avg: 29.3 Max: 37.0
5 bodies · YE Sep 2025
101 median wait time — rolling (seconds)
Min: 3.0 Avg: 18.3 Max: 51.0
4 bodies · Apr 2025–Jan 2026
101 median wait time (seconds)
Min: 1.0 Avg: 4.8 Max: 8.0
4 bodies · Jan 2026
Annual expenditure
Min: 5391.0 Avg: 20524.0 Max: 39117.0
4 bodies · latest
Annual income
Min: 23920.0 Avg: 39436.3 Max: 56883.0
4 bodies · latest
Domestic abuse charge/summons rate
Min: 5.7 Avg: 7.7 Max: 9.7
4 bodies · YE Mar 2025
Domestic abuse no suspect identified rate
Min: 0.8 Avg: 1.3 Max: 2.1
4 bodies · YE Mar 2025
Domestic abuse victim does not support action rate
Min: 48.9 Avg: 59.6 Max: 64.7
4 bodies · YE Mar 2025
ICO FOI complaints decided
Min: 1.0 Avg: 1.7 Max: 3.0
3 bodies · 2023/2024