Peer group · benchmark

MSG: Msg4 Provincial Urban

5 members 6 metrics compared

HMICFRS Most Similar Group: Msg4 Provincial Urban.

5 Members
6 Metrics Compared

Comparison table

Sortable · click column headers
Organisation 999 Average Answer Time … 999 Average Answer Time … 999 Calls Answered At 60… 999 Calls Answered At 60… 999 Calls Answered Withi… 999 Calls Answered Withi…
Cleveland Police 6.5
-2.0
7.0
-0.2 2
0.8
-0.5 2
0.6
-1.2
88.8
-2.9
89.9
+0.3 3
Devon and Cornwall Police 8.9
+0.4 2
6.0
-1.2 3
0.8
-0.5 3
1.6
-0.2
93.8
+2.1 2
91.0
+1.4 1
Durham Constabulary 8.3
-0.2 3
5.9
-1.3
0.6
-0.7
2.1
+0.3 2
95.2
+3.5 1
90.7
+1.1 2
Northumbria Police 10.5
+2.0 1
11.2
+4.0 1
3.4
+2.1 1
2.8
+1.0 1
87.8
-3.9
89.0
-0.6
South Wales Police 8.2
-0.3
6.0
-1.2
0.7
-0.6
2.1
+0.3 3
92.9
+1.2 3
87.3
-2.3

Benchmark ranges

Distribution across the peer group

Each bar shows how values are distributed across the peer group. Full range (min–max). Middle 50% of bodies. Average.

999 Average Answer Time — Rolling (Seconds)
Min: 6.5 Avg: 8.5 Max: 10.5
5 bodies · Apr 2025–Feb 2026
999 Average Answer Time (Seconds)
Min: 5.9 Avg: 7.2 Max: 11.2
5 bodies · Feb 2026
999 Calls Answered At 60S Or Longer (%)
Min: 0.6 Avg: 1.3 Max: 3.4
5 bodies · Feb 2026
999 Calls Answered At 60S Or Longer — Rolling (%)
Min: 0.6 Avg: 1.8 Max: 2.8
5 bodies · Apr 2025–Feb 2026
999 Calls Answered Within 10S (%)
Min: 87.8 Avg: 91.7 Max: 95.2
5 bodies · Feb 2026
999 Calls Answered Within 10S — Rolling (%)
Min: 87.3 Avg: 89.6 Max: 91.0
5 bodies · Apr 2025–Feb 2026
Charge rate (victim-based offences)
Min: 7.1 Avg: 10.9 Max: 12.8
5 bodies · YE Sep 2025
Constable rank (%)
Min: 73.6 Avg: 76.0 Max: 79.9
5 bodies · Mar 2025
CPS average days referral to charge
Min: 37.6 Avg: 44.4 Max: 60.8
5 bodies · Q3 23-24 to Q2 24-25
CPS charge rate
Min: 73.9 Avg: 79.5 Max: 82.2
5 bodies · Q3 23-24 to Q2 24-25
CPS conviction rate
Min: 84.3 Avg: 85.8 Max: 88.0
5 bodies · Q3 23-24 to Q2 24-25
CPS Domestic Abuse average days referral to charge
Min: 18.0 Avg: 27.3 Max: 38.1
5 bodies · Q3 23-24 to Q2 24-25
CPS Domestic Abuse charge rate
Min: 68.3 Avg: 76.8 Max: 81.5
5 bodies · Q3 23-24 to Q2 24-25
CPS Domestic Abuse conviction rate
Min: 73.4 Avg: 77.7 Max: 83.1
5 bodies · Q3 23-24 to Q2 24-25
CPS prosecutions
Min: 5602.0 Avg: 8916.2 Max: 11715.0
5 bodies · Q3 23-24 to Q2 24-25
CPS Rape average days referral to charge
Min: 119.5 Avg: 182.0 Max: 312.3
5 bodies · Q3 23-24 to Q2 24-25
CPS Rape charge rate
Min: 65.2 Avg: 73.7 Max: 86.6
5 bodies · Q3 23-24 to Q2 24-25
CPS Rape conviction rate
Min: 54.9 Avg: 60.2 Max: 64.3
5 bodies · Q3 23-24 to Q2 24-25
CPS RASSO conviction rate
Min: 55.2 Avg: 62.6 Max: 75.0
5 bodies · Q4 24-25 to Q3 25-26
CPS referrals
Min: 2774.0 Avg: 4588.4 Max: 7043.0
5 bodies · Q3 23-24 to Q2 24-25
Ethnic minority officers (%)
Min: 1.7 Avg: 2.6 Max: 3.5
5 bodies · Mar 2025
Female officers (%)
Min: 34.0 Avg: 36.7 Max: 38.2
5 bodies · Mar 2025
Government funding (£m)
Min: 126.2 Avg: 224.0 Max: 339.4
5 bodies · 2025-26
Hate crime recorded by police
Min: 925.0 Avg: 2362.0 Max: 3686.0
5 bodies · 2024/25
Hate crimes recorded — disability
Min: 42.0 Avg: 227.4 Max: 419.0
5 bodies · 2024/25
Hate crimes recorded — race
Min: 688.0 Avg: 1632.6 Max: 2635.0
5 bodies · 2024/25
Hate crimes recorded — religion
Min: 30.0 Avg: 151.8 Max: 260.0
5 bodies · 2024/25
Hate crimes recorded — sexual orientation
Min: 151.0 Avg: 387.4 Max: 587.0
5 bodies · 2024/25
Hate crimes recorded — transgender
Min: 27.0 Avg: 103.2 Max: 183.0
5 bodies · 2024/25
IOPC deaths in/following police contact
Min: 0.0 Avg: 2.8 Max: 6.0
5 bodies · 2024/2025
IOPC police complaints
Min: 960.0 Avg: 2131.4 Max: 3300.0
5 bodies · 2024-25
Median days to investigation closure
Min: 19.0 Avg: 32.6 Max: 64.0
5 bodies · YE Sep 2025
Median days to investigation closure (adult rape)
Min: 330.0 Avg: 441.2 Max: 624.0
5 bodies · YE Sep 2025
Missing persons rate per 1,000 population
Min: 5.2 Avg: 7.9 Max: 10.9
5 bodies · 2023/24
Missing persons reported
Min: 5206.0 Avg: 8717.2 Max: 14007.0
5 bodies · 2023/24
No suspect identified rate
Min: 27.5 Avg: 36.0 Max: 42.6
5 bodies · YE Sep 2025
Officer assaults — with injury
Min: 38.0 Avg: 141.2 Max: 255.0
5 bodies · 2023/24
Officer assaults — without injury
Min: 568.0 Avg: 703.0 Max: 968.0
5 bodies · 2023/24
Officers dismissed (barred list)
Min: 2.0 Avg: 12.2 Max: 20.0
5 bodies · 2024-25
Officer sickness absence rate (%)
Min: 2.1 Avg: 2.9 Max: 3.5
5 bodies · Mar 2025
Officers on sickness absence (FTE)
Min: 28.0 Avg: 81.8 Max: 120.0
5 bodies · Mar 2025
Officers per 1,000 population
Min: 2.0 Avg: 2.3 Max: 2.6
5 bodies · Mid-2024
Officer strength change since Mar 2019
Min: 258.1 Avg: 494.1 Max: 747.6
5 bodies · Mar 2025 vs Mar 2019
Officer strength change since Mar 2019 (%)
Min: 17.6 Avg: 22.5 Max: 26.9
5 bodies · Mar 2025 vs Mar 2019
Officer strength YoY change (%)
Min: -0.6 Avg: 0.0 Max: 0.8
5 bodies · Mar 2025
Officers with <5 years service (%)
Min: 28.4 Avg: 33.1 Max: 36.8
5 bodies · Mar 2025
Overall confidence in local police (%)
Min: 62.6 Avg: 65.1 Max: 67.2
5 bodies · YE Sep 2024
PCC precept (£m)
Min: 52.1 Avg: 115.2 Max: 195.9
5 bodies · 2025-26
Police can be relied on (%)
Min: 43.9 Avg: 51.0 Max: 55.7
5 bodies · YE Sep 2024
Police doing good/excellent job (%)
Min: 44.2 Avg: 47.1 Max: 48.6
5 bodies · YE Sep 2024
Police force area population
Min: 600369.0 Avg: 1192880.0 Max: 1840161.0
5 bodies · Mid-2024
Police officer strength
Min: 1376.0 Avg: 2770.8 Max: 3829.0
5 bodies · Mar 2025
Rape offences charge rate
Min: 6.6 Avg: 10.2 Max: 17.1
5 bodies · YE Mar 2026
Recorded crime - Criminal damage and arson
Min: 4536.0 Avg: 6004.2 Max: 8191.0
5 bodies · 2024/25
Recorded crime - Drug offences
Min: 691.0 Avg: 1579.2 Max: 2419.0
5 bodies · 2024/25
Recorded crime - Miscellaneous crimes
Min: 1002.0 Avg: 1388.2 Max: 1958.0
5 bodies · 2024/25
Recorded crime - Public order offences
Min: 2630.0 Avg: 5085.0 Max: 7762.0
5 bodies · 2024/25
Recorded crime - Robbery
Min: 117.0 Avg: 364.6 Max: 631.0
5 bodies · 2024/25
Recorded crime - Sexual offences
Min: 1206.0 Avg: 2192.6 Max: 3321.0
5 bodies · 2024/25
Recorded crime - Theft offences
Min: 9165.0 Avg: 15454.8 Max: 23768.0
5 bodies · 2024/25
Recorded crime - Violence against the person
Min: 11338.0 Avg: 19752.6 Max: 27435.0
5 bodies · 2024/25
Recorded crime - Weapons offences
Min: 257.0 Avg: 560.0 Max: 853.0
5 bodies · 2024/25
S136 detentions
Min: 159.0 Avg: 476.2 Max: 1080.0
5 bodies · Year ending Mar 2025
S136 place of safety — A&E
Min: 4.0 Avg: 125.8 Max: 288.0
5 bodies · Year ending Mar 2025
S136 place of safety — Health-based
Min: 117.0 Avg: 334.4 Max: 773.0
5 bodies · Year ending Mar 2025
Section 47A stop and search total
Min: 0.0 Avg: 0.0 Max: 0.0
5 bodies · 2024/25
Section 60 stop and search total
Min: 0.0 Avg: 68.8 Max: 339.0
5 bodies · 2024/25
Sexual offences charge rate
Min: 7.2 Avg: 10.7 Max: 13.2
5 bodies · YE Mar 2026
Sickness absence rate (%)
Min: 2.1 Avg: 2.9 Max: 3.5
5 bodies · Mar 2025
Staff dismissed (barred list)
Min: 2.0 Avg: 6.4 Max: 12.0
5 bodies · 2024-25
Stop and search arrest rate
Min: 12.2 Avg: 17.5 Max: 20.7
5 bodies · 2024/25
Stop and search - Black
Min: 28.0 Avg: 174.4 Max: 327.0
5 bodies · 2024/25
Stop and search Black-to-White disparity ratio
Min: 1.6 Avg: 3.3 Max: 6.9
5 bodies · 2024/25
Stop and search disparity ratio - Asian vs White
Min: 0.9 Avg: 1.1 Max: 1.3
5 bodies · 2024/25
Stop and search disparity ratio - Black vs White
Min: 1.6 Avg: 3.3 Max: 6.9
5 bodies · 2024/25
Stop and search disparity ratio - Mixed vs White
Min: 0.5 Avg: 1.2 Max: 1.6
5 bodies · 2024/25
Stop and search disparity ratio - Other vs White
Min: 0.1 Avg: 0.9 Max: 1.6
5 bodies · 2024/25
Stop and search ethnic disproportionality
Min: 0.0 Avg: 0.0 Max: 0.1
5 bodies · 2024/25
Stop and search monthly arrest rate
Min: 7.8 Avg: 17.4 Max: 27.4
3 bodies · Feb 2026
Stop and search monthly - Asian
Min: 5.0 Avg: 8.3 Max: 11.0
3 bodies · Feb 2026
Stop and search monthly - Black
Min: 1.0 Avg: 6.7 Max: 13.0
3 bodies · Feb 2026
Stop and search monthly - drugs
Min: 101.0 Avg: 214.7 Max: 288.0
3 bodies · Feb 2026
Stop and search monthly find rate
Min: 17.8 Avg: 22.6 Max: 31.7
3 bodies · Feb 2026
Stop and search monthly positive outcome rate
Min: 9.4 Avg: 24.3 Max: 34.9
3 bodies · Feb 2026
Stop and search monthly total
Min: 230.0 Avg: 364.3 Max: 447.0
3 bodies · Feb 2026
Stop and search monthly - weapons
Min: 51.0 Avg: 68.0 Max: 79.0
3 bodies · Feb 2026
Stop and search monthly - White
Min: 216.0 Avg: 314.3 Max: 372.0
3 bodies · Feb 2026
Stop and search rate per 1,000 - Asian
Min: 2.6 Avg: 5.5 Max: 9.0
5 bodies · 2024/25
Stop and search rate per 1,000 - Black
Min: 7.4 Avg: 13.2 Max: 19.8
5 bodies · 2024/25
Stop and search rate per 1,000 - Mixed
Min: 2.0 Avg: 6.1 Max: 13.6
5 bodies · 2024/25
Stop and search rate per 1,000 - Other
Min: 0.5 Avg: 4.1 Max: 10.6
5 bodies · 2024/25
Stop and search rate per 1,000 - White
Min: 2.7 Avg: 5.1 Max: 9.5
5 bodies · 2024/25
Stop and search total
Min: 2699.0 Avg: 6112.2 Max: 10068.0
5 bodies · 2024/25
Stop and search - White
Min: 2456.0 Avg: 5184.6 Max: 8679.0
5 bodies · 2024/25
Total dismissed (barred list)
Min: 4.0 Avg: 18.6 Max: 27.0
5 bodies · 2024-25
Total police funding (£m)
Min: 178.3 Avg: 339.1 Max: 464.1
5 bodies · 2025-26
Total recorded crime
Min: 30942.0 Avg: 52381.2 Max: 71994.0
5 bodies · 2024/25
Total workforce
Min: 2473.0 Avg: 4464.4 Max: 6104.0
5 bodies · Mar 2025
VAWG offences - Sexual offences
Min: 85.0 Avg: 221.0 Max: 351.0
5 bodies · 2025/26
VAWG offences - Violence against the person
Min: 3766.0 Avg: 6735.0 Max: 9280.0
5 bodies · 2025/26
VAWG recorded offences (DA proxy)
Min: 3858.0 Avg: 6956.0 Max: 9631.0
5 bodies · 2025/26
Victim does not support action rate
Min: 23.7 Avg: 27.3 Max: 32.0
5 bodies · YE Sep 2025
101 median wait time — rolling (seconds)
Min: 0.0 Avg: 25.5 Max: 89.0
4 bodies · Apr 2025–Jan 2026
101 median wait time (seconds)
Min: 0.0 Avg: 19.5 Max: 70.0
4 bodies · Jan 2026
Domestic abuse charge/summons rate
Min: 4.7 Avg: 9.9 Max: 14.2
4 bodies · YE Mar 2025
Domestic abuse no suspect identified rate
Min: 1.1 Avg: 1.3 Max: 1.5
4 bodies · YE Mar 2025
Domestic abuse victim does not support action rate
Min: 46.2 Avg: 55.0 Max: 62.2
4 bodies · YE Mar 2025
Mean gender pay gap (%)
Min: 6.4 Avg: 8.7 Max: 10.6
4 bodies · 2023-to-2024
Median gender pay gap (%)
Min: 13.3 Avg: 15.8 Max: 19.6
4 bodies · 2023-to-2024
S136 place of safety — Not known
Min: 1.0 Avg: 14.5 Max: 40.0
4 bodies · Year ending Mar 2025
Women in upper pay quartile (%)
Min: 28.6 Avg: 32.6 Max: 35.0
4 bodies · 2023-to-2024
Annual expenditure
Min: 2569.0 Avg: 173238.7 Max: 483000.0
3 bodies · latest
Annual income
Min: 5249.0 Avg: 164518.3 Max: 447000.0
3 bodies · latest
ICO FOI complaints decided
Min: 2.0 Avg: 3.3 Max: 4.0
3 bodies · 2023/2024
ICO FOI complaint upheld rate
Min: 66.7 Avg: 77.8 Max: 100.0
3 bodies · 2025/2026