Peer group · benchmark

MSG: Msg2 Large Urban

7 members 6 metrics compared

HMICFRS Most Similar Group: Msg2 Large Urban.

7 Members
6 Metrics Compared

Comparison table

Sortable · click column headers
Organisation 999 Average Answer Time … 999 Average Answer Time … 999 Calls Answered At 60… 999 Calls Answered At 60… 999 Calls Answered Withi… 999 Calls Answered Withi…
Essex Police 9.4
+2.7 1
7.3
+1.4 1
1.6
+1.0 1
2.8
+1.8 1
90.5
-4.0
85.7
-6.4
Hampshire and Isle of Wight Constabulary 7.4
+0.7 3
7.3
+1.4 2
1.3
+0.7 2
1.3
+0.3 2
91.8
-2.7
91.1
-1.0
Hertfordshire Constabulary 7.6
+0.9 2
5.5
-0.4
0.3
-0.3
1.2
+0.2 3
95.5
+1.0 3
89.2
-2.9
Kent Police 5.8
-0.9
5.6
-0.3
0.3
-0.3
0.3
-0.7
93.8
-0.7
93.1
+1.0
Lancashire Constabulary 6.5
-0.2
5.8
-0.1 3
0.0
-0.6
0.3
-0.7
96.6
+2.1 2
94.2
+2.1 2
Sussex Police 4.4
-2.3
3.9
-1.9
0.0
-0.6
0.1
-0.9
98.9
+4.4 1
97.2
+5.1 1
Thames Valley Police 6.0
-0.7
5.6
-0.2
0.6
0.0 3
0.8
-0.2
94.6
+0.1
94.0
+1.9 3

Benchmark ranges

Distribution across the peer group

Each bar shows how values are distributed across the peer group. Full range (min–max). Middle 50% of bodies. Average.

999 Average Answer Time — Rolling (Seconds)
Min: 4.4 Avg: 6.7 Max: 9.4
7 bodies · Apr 2025–Feb 2026
999 Average Answer Time (Seconds)
Min: 3.9 Avg: 5.8 Max: 7.3
7 bodies · Feb 2026
999 Calls Answered At 60S Or Longer (%)
Min: 0.0 Avg: 0.6 Max: 1.6
7 bodies · Feb 2026
999 Calls Answered At 60S Or Longer — Rolling (%)
Min: 0.1 Avg: 1.0 Max: 2.8
7 bodies · Apr 2025–Feb 2026
999 Calls Answered Within 10S (%)
Min: 90.5 Avg: 94.5 Max: 98.9
7 bodies · Feb 2026
999 Calls Answered Within 10S — Rolling (%)
Min: 85.7 Avg: 92.1 Max: 97.2
7 bodies · Apr 2025–Feb 2026
Charge rate (victim-based offences)
Min: 6.3 Avg: 8.2 Max: 9.7
7 bodies · YE Sep 2025
Constable rank (%)
Min: 76.7 Avg: 77.9 Max: 79.1
7 bodies · Mar 2025
CPS average days referral to charge
Min: 30.6 Avg: 46.0 Max: 72.7
7 bodies · Q3 23-24 to Q2 24-25
CPS charge rate
Min: 79.1 Avg: 82.3 Max: 84.7
7 bodies · Q3 23-24 to Q2 24-25
CPS conviction rate
Min: 81.8 Avg: 84.2 Max: 85.5
7 bodies · Q3 23-24 to Q2 24-25
CPS Domestic Abuse average days referral to charge
Min: 14.6 Avg: 23.4 Max: 39.7
7 bodies · Q3 23-24 to Q2 24-25
CPS Domestic Abuse charge rate
Min: 74.0 Avg: 82.2 Max: 87.6
7 bodies · Q3 23-24 to Q2 24-25
CPS Domestic Abuse conviction rate
Min: 74.0 Avg: 76.8 Max: 80.0
7 bodies · Q3 23-24 to Q2 24-25
CPS prosecutions
Min: 6367.0 Avg: 10974.3 Max: 13120.0
7 bodies · Q3 23-24 to Q2 24-25
CPS Rape average days referral to charge
Min: 102.7 Avg: 217.6 Max: 411.6
7 bodies · Q3 23-24 to Q2 24-25
CPS Rape charge rate
Min: 57.6 Avg: 76.1 Max: 86.0
7 bodies · Q3 23-24 to Q2 24-25
CPS Rape conviction rate
Min: 50.9 Avg: 58.4 Max: 64.8
7 bodies · Q3 23-24 to Q2 24-25
CPS RASSO conviction rate
Min: 59.6 Avg: 63.3 Max: 66.7
7 bodies · Q4 24-25 to Q3 25-26
CPS referrals
Min: 2227.0 Avg: 5468.0 Max: 6890.0
7 bodies · Q3 23-24 to Q2 24-25
Domestic abuse charge/summons rate
Min: 4.1 Avg: 6.5 Max: 10.6
7 bodies · YE Mar 2025
Domestic abuse no suspect identified rate
Min: 0.8 Avg: 2.0 Max: 3.7
7 bodies · YE Mar 2025
Domestic abuse victim does not support action rate
Min: 50.5 Avg: 57.6 Max: 65.8
7 bodies · YE Mar 2025
Ethnic minority officers (%)
Min: 3.4 Avg: 4.9 Max: 6.5
7 bodies · Mar 2025
Female officers (%)
Min: 35.2 Avg: 37.2 Max: 40.0
7 bodies · Mar 2025
Government funding (£m)
Min: 175.3 Avg: 268.9 Max: 348.5
7 bodies · 2025-26
Hate crime recorded by police
Min: 1843.0 Avg: 3424.3 Max: 4786.0
7 bodies · 2024/25
Hate crimes recorded — disability
Min: 71.0 Avg: 355.9 Max: 761.0
7 bodies · 2024/25
Hate crimes recorded — race
Min: 1405.0 Avg: 2360.1 Max: 3312.0
7 bodies · 2024/25
Hate crimes recorded — religion
Min: 105.0 Avg: 196.3 Max: 306.0
7 bodies · 2024/25
Hate crimes recorded — sexual orientation
Min: 252.0 Avg: 540.3 Max: 915.0
7 bodies · 2024/25
Hate crimes recorded — transgender
Min: 46.0 Avg: 134.7 Max: 265.0
7 bodies · 2024/25
IOPC deaths in/following police contact
Min: 1.0 Avg: 3.7 Max: 6.0
7 bodies · 2024/2025
IOPC police complaints
Min: 1474.0 Avg: 2877.4 Max: 4017.0
7 bodies · 2024-25
Median days to investigation closure
Min: 12.0 Avg: 36.3 Max: 58.0
7 bodies · YE Sep 2025
Median days to investigation closure (adult rape)
Min: 32.0 Avg: 355.1 Max: 785.5
7 bodies · YE Sep 2025
Missing persons rate per 1,000 population
Min: 2.0 Avg: 6.1 Max: 9.1
7 bodies · 2023/24
Missing persons reported
Min: 2525.0 Avg: 11583.4 Max: 16209.0
7 bodies · 2023/24
No suspect identified rate
Min: 33.7 Avg: 39.7 Max: 48.5
7 bodies · YE Sep 2025
Officer assaults — with injury
Min: 204.0 Avg: 244.0 Max: 284.0
7 bodies · 2023/24
Officer assaults — without injury
Min: 630.0 Avg: 1075.1 Max: 1270.0
7 bodies · 2023/24
Officers dismissed (barred list)
Min: 5.0 Avg: 17.6 Max: 40.0
7 bodies · 2024-25
Officer sickness absence rate (%)
Min: 1.6 Avg: 2.0 Max: 2.4
7 bodies · Mar 2025
Officers on sickness absence (FTE)
Min: 46.0 Avg: 72.6 Max: 113.0
7 bodies · Mar 2025
Officers per 1,000 population
Min: 1.6 Avg: 1.9 Max: 2.2
7 bodies · Mid-2024
Officer strength change since Mar 2019
Min: 370.7 Avg: 634.4 Max: 851.0
7 bodies · Mar 2025 vs Mar 2019
Officer strength change since Mar 2019 (%)
Min: 17.3 Avg: 21.2 Max: 24.9
7 bodies · Mar 2025 vs Mar 2019
Officer strength YoY change (%)
Min: -2.3 Avg: -0.5 Max: 0.7
7 bodies · Mar 2025
Officers with <5 years service (%)
Min: 31.3 Avg: 33.5 Max: 37.6
7 bodies · Mar 2025
Overall confidence in local police (%)
Min: 61.9 Avg: 67.2 Max: 73.9
7 bodies · YE Sep 2024
PCC precept (£m)
Min: 124.4 Avg: 181.8 Max: 278.9
7 bodies · 2025-26
Police can be relied on (%)
Min: 46.2 Avg: 51.3 Max: 62.7
7 bodies · YE Sep 2024
Police doing good/excellent job (%)
Min: 43.4 Avg: 48.6 Max: 56.2
7 bodies · YE Sep 2024
Police force area population
Min: 1236191.0 Avg: 1880248.4 Max: 2640201.0
7 bodies · Mid-2024
Police officer strength
Min: 2379.0 Avg: 3634.9 Max: 5000.0
7 bodies · Mar 2025
Rape offences charge rate
Min: 4.5 Avg: 7.2 Max: 8.5
7 bodies · YE Mar 2026
Recorded crime - Criminal damage and arson
Min: 3513.0 Avg: 6885.6 Max: 9410.0
7 bodies · 2024/25
Recorded crime - Drug offences
Min: 982.0 Avg: 2416.3 Max: 3232.0
7 bodies · 2024/25
Recorded crime - Miscellaneous crimes
Min: 835.0 Avg: 1746.4 Max: 2901.0
7 bodies · 2024/25
Recorded crime - Public order offences
Min: 2663.0 Avg: 5967.3 Max: 8445.0
7 bodies · 2024/25
Recorded crime - Robbery
Min: 547.0 Avg: 707.3 Max: 960.0
7 bodies · 2024/25
Recorded crime - Sexual offences
Min: 1438.0 Avg: 2990.1 Max: 3809.0
7 bodies · 2024/25
Recorded crime - Theft offences
Min: 15040.0 Avg: 22888.7 Max: 31186.0
7 bodies · 2024/25
Recorded crime - Violence against the person
Min: 15262.0 Avg: 28493.1 Max: 35827.0
7 bodies · 2024/25
Recorded crime - Weapons offences
Min: 377.0 Avg: 923.3 Max: 1378.0
7 bodies · 2024/25
S136 detentions
Min: 449.0 Avg: 832.1 Max: 1132.0
7 bodies · Year ending Mar 2025
S136 place of safety — A&E
Min: 178.0 Avg: 492.0 Max: 887.0
7 bodies · Year ending Mar 2025
S136 place of safety — Health-based
Min: 71.0 Avg: 314.1 Max: 827.0
7 bodies · Year ending Mar 2025
Section 47A stop and search total
Min: 0.0 Avg: 0.0 Max: 0.0
7 bodies · 2024/25
Section 60 stop and search total
Min: 0.0 Avg: 62.0 Max: 176.0
7 bodies · 2024/25
Sexual offences charge rate
Min: 6.4 Avg: 9.9 Max: 12.4
7 bodies · YE Mar 2026
Sickness absence rate (%)
Min: 1.6 Avg: 2.0 Max: 2.4
7 bodies · Mar 2025
Staff dismissed (barred list)
Min: 3.0 Avg: 6.9 Max: 11.0
7 bodies · 2024-25
Stop and search arrest rate
Min: 9.3 Avg: 16.0 Max: 23.4
7 bodies · 2024/25
Stop and search - Black
Min: 514.0 Avg: 1115.9 Max: 2244.0
7 bodies · 2024/25
Stop and search Black-to-White disparity ratio
Min: 2.6 Avg: 3.7 Max: 6.8
7 bodies · 2024/25
Stop and search disparity ratio - Asian vs White
Min: 1.0 Avg: 1.1 Max: 1.5
7 bodies · 2024/25
Stop and search disparity ratio - Black vs White
Min: 2.6 Avg: 3.7 Max: 6.8
7 bodies · 2024/25
Stop and search disparity ratio - Mixed vs White
Min: 1.1 Avg: 1.7 Max: 2.0
7 bodies · 2024/25
Stop and search disparity ratio - Other vs White
Min: 1.2 Avg: 2.1 Max: 2.9
7 bodies · 2024/25
Stop and search ethnic disproportionality
Min: 0.0 Avg: 0.1 Max: 0.2
7 bodies · 2024/25
Stop and search monthly arrest rate
Min: 9.1 Avg: 14.6 Max: 19.3
6 bodies · Jan 2026
Stop and search monthly - Asian
Min: 71.0 Avg: 160.5 Max: 407.0
6 bodies · Jan 2026
Stop and search monthly - Black
Min: 40.0 Avg: 118.3 Max: 200.0
6 bodies · Jan 2026
Stop and search monthly - drugs
Min: 0.0 Avg: 627.0 Max: 1248.0
6 bodies · Feb 2026
Stop and search monthly positive outcome rate
Min: 20.0 Avg: 32.4 Max: 44.7
6 bodies · Jan 2026
Stop and search monthly total
Min: 668.0 Avg: 1362.3 Max: 2225.0
6 bodies · Jan 2026
Stop and search monthly - weapons
Min: 4.0 Avg: 128.2 Max: 264.0
6 bodies · Feb 2026
Stop and search monthly - White
Min: 392.0 Avg: 883.3 Max: 1430.0
6 bodies · Feb 2026
Stop and search rate per 1,000 - Asian
Min: 2.7 Avg: 6.1 Max: 14.9
7 bodies · 2024/25
Stop and search rate per 1,000 - Black
Min: 12.1 Avg: 18.3 Max: 31.1
7 bodies · 2024/25
Stop and search rate per 1,000 - Mixed
Min: 5.3 Avg: 8.6 Max: 10.8
7 bodies · 2024/25
Stop and search rate per 1,000 - Other
Min: 5.7 Avg: 10.7 Max: 14.4
7 bodies · 2024/25
Stop and search rate per 1,000 - White
Min: 2.8 Avg: 5.3 Max: 9.9
7 bodies · 2024/25
Stop and search total
Min: 6303.0 Avg: 13595.7 Max: 20930.0
7 bodies · 2024/25
Stop and search - White
Min: 4218.0 Avg: 9645.1 Max: 14596.0
7 bodies · 2024/25
Total dismissed (barred list)
Min: 9.0 Avg: 24.4 Max: 48.0
7 bodies · 2024-25
Total police funding (£m)
Min: 299.7 Avg: 450.7 Max: 627.4
7 bodies · 2025-26
Total recorded crime
Min: 40724.0 Avg: 73018.1 Max: 89386.0
7 bodies · 2024/25
Total workforce
Min: 3989.0 Avg: 5858.4 Max: 8387.0
7 bodies · Mar 2025
VAWG offences - Sexual offences
Min: 149.0 Avg: 299.3 Max: 404.0
7 bodies · 2025/26
VAWG offences - Violence against the person
Min: 5831.0 Avg: 8856.4 Max: 11037.0
7 bodies · 2025/26
VAWG recorded offences (DA proxy)
Min: 5980.0 Avg: 9155.7 Max: 11441.0
7 bodies · 2025/26
Victim does not support action rate
Min: 23.5 Avg: 26.6 Max: 30.8
7 bodies · YE Sep 2025
101 median wait time — rolling (seconds)
Min: 2.0 Avg: 5.3 Max: 14.0
6 bodies · Apr 2025–Jan 2026
101 median wait time (seconds)
Min: 2.0 Avg: 4.3 Max: 7.0
6 bodies · Jan 2026
Annual expenditure
Min: 1462.0 Avg: 22587.8 Max: 43663.0
5 bodies · latest
Annual income
Min: 2302.0 Avg: 24349.2 Max: 60159.0
5 bodies · latest
S136 place of safety — Not known
Min: 2.0 Avg: 25.2 Max: 44.0
5 bodies · Year ending Mar 2025
Stop and search monthly find rate
Min: 27.1 Avg: 34.0 Max: 48.2
4 bodies · Jan 2026
Average contract value
Min: 111510.0 Avg: 30972783.1 Max: 123033659.1
4 bodies · FY 2023/24
Contracts awarded (count)
Min: 1.0 Avg: 1.0 Max: 1.0
4 bodies · FY 2023/24
Mean gender pay gap (%)
Min: 9.4 Avg: 11.1 Max: 12.2
4 bodies · 2023-to-2024
Median gender pay gap (%)
Min: 18.2 Avg: 22.0 Max: 25.0
4 bodies · 2023-to-2024
S136 place of safety — Police station
Min: 1.0 Avg: 12.8 Max: 31.0
4 bodies · Year ending Mar 2025
Total contract value awarded
Min: 111510.0 Avg: 30972783.1 Max: 123033659.1
4 bodies · FY 2023/24
Women in upper pay quartile (%)
Min: 31.4 Avg: 32.4 Max: 35.4
4 bodies · 2023-to-2024