Recommendation 6

While we support the principle of financial risk checks, the Government must ensure they are minimally intrusive, and that customers’ financial data are properly protected. The Government and the Gambling Commission must also establish what level of “friction” involved in these checks is acceptable for most online gambling customers. The Gambling Commission should oversee a pilot of the new system Gambling regulation 59 of checks before it is fully implemented. This should aim to determine customers’ willingness to be subject to the checks, and whether they apply at suitable thresholds.