Source · Select Committees · Public Services Committee
Recommendation 17
17
Paragraph: 102
The Government’s data on complaints significantly underrepresents the number of problems seen in the courts,...
Conclusion
The Government’s data on complaints significantly underrepresents the number of problems seen in the courts, due to low awareness, poor communication of the system, and cultural barriers among legal professionals. As complaints can result in interpreters being re-assessed or barred from working in the courts, this represents a significant issue in the quality assurance system which must be urgently addressed.
Paragraph Reference:
102
Government Response
A response document is linked to this report, dated 3 June 2025. Response attribution to this conclusion has not been verified. Read the response document ↗