Recommendation 13

The Department should ensure that offers to claimants are delivered at or above the top-end of the illustrative redress bands and guidance established under the guidance and principles of the Group Litigation Order scheme. Further requests for information should only be made in order to increase the offer value to claimants, or in the rare instance where there may be reasonable concern about a claim’s basis of calculation. A claim’s named case facilitator should have a defined role in swiftly considering whether a request for information is reasonable for the above purposes. (Recommendation, Paragraph 52) 26 Horizon Convictions Redress Scheme