Source · Select Committees · Business, Innovation, Science and Trade Committee
Recommendation 4
4
Instruct Post Office Ltd and Herbert Smith Freehills to simplify and accelerate claims settlement.
Recommendation
The gold-plated legalistic process of the Horizon Shortfall Scheme is not best value for the public purse. The Government should therefore ensure that Herbert Smith Freehills and Post Office Ltd are instructed to use best endeavours to simplify and accelerate the settlement of claims. (Recommendation, Paragraph 18)
Government Response
A response document is linked to this report, dated 25 March 2025. Response attribution to this recommendation has not been verified. Read the response document ↗