Recommendation 32

Consumer engagement and awareness when it comes to the decarbonisation of domestic heat is low. One of the greatest shortfalls of the Heat and Buildings Strategy is that it misses the opportunity to outline the Government’s plan to drive up consumers’ understanding of the importance of the transition to low carbon heating in homes. The Government’s commitment to “review and improve [its] communications” does not go far enough. We note that the Scottish Government has an independent advice body, Home Energy Scotland. If people are not aware that a change needs to be made in their home and for what purpose the change needs to be made, then the Government will fail to deliver low carbon domestic heat by 2050 through slower uptake and loss of public support.