Source · Select Committees · Business and Trade Committee
Recommendation 24
24
Accepted
Paragraph: 92
At present there is no company that operates as a “one stop shop” where customers...
Conclusion
At present there is no company that operates as a “one stop shop” where customers can procure all the services required for a successful retrofit installation and change to a low carbon heating system. Consideration should be given to project management upskilling with regards to whole system and energy efficiency installations to make it easier for people to be able to convert to low carbon heating systems.
Government response summary AI-generated
The government states Ofgem already regulates the heating sector and outlines plans to regulate heat networks, including consumer protections, and mentions TrustMark registration for installers, suggesting existing mechanisms address the concern about a 'one stop shop'.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference:
92
Government Response
Accepted
HM Government · verbatim extract
Accepted
measures and installation of a new low carbon heating system, the Government believes that consumer demand for this sort of approach will grow in the future. Installations completed through government-endorsed energy efficiency schemes must be completed under the PAS (Publicly Available Specification) standards which drive the requirement for a ‘whole house’ approach as a way to drive sustainability in the built environment. This framework supports a whole house approach to retrofit, that considers which measures are appropriate for the property, in what order, and with any necessary remedial works. These standards were developed by an industry-led steering group in response to the recommendations of the independent 2016 Each Home Counts Review and were designed to improve both quality and consumer protection. are of the highest quality, the Government also recognises the need to support the home retrofit supply chain. In September 2020 a £6 million skills competition was launched, which provided nearly 7000 training opportunities for the energy efficiency and low carbon heating supply chains, including training for heat pump installers. The Government is currently reviewing our consumer advice offer. By investing in improvements to the Simple Energy Advice tool and developing a new heat pump options calculator, we will help consumers better understand and identify opportunities to reduce their carbon emissions by installing energy efficiency and low carbon heating solutions. As set out in the Energy Security Strategy, by summer we will launch a comprehensive energy advice service on GOV.UK.
Read the full response on Parliament ↗