Source · Select Committees · Business and Trade Committee
Recommendation 42
42
Acknowledged
Paragraph: 173
We note some delivery risks in ensuring the Energy Bills Support Scheme reaches vulnerable customers...
Conclusion
We note some delivery risks in ensuring the Energy Bills Support Scheme reaches vulnerable customers this winter, including certain types of tenants, customers using legacy prepayment meters, and those who are in debt to their energy provider.
Government Response Summary
Ofgem continues to work with suppliers and the Department to prepare for the implementation of an increased Energy Bill Support Scheme and the Energy Price Guarantee, providing support in informing scheme design and guidance, enacting Licence Condition changes and monitoring supplier compliance.
Paragraph Reference:
173
Government Response
Acknowledged
HM Government
Acknowledged
Ofgem continues to work with suppliers and the Department to prepare for both the implementation of an increased Energy Bill Support Scheme and the Energy Price Guarantee. These are Government schemes owned by the Department, with Ofgem providing specific areas of support in informing scheme design and guidance, enacting associated Licence Condition changes and monitoring supplier compliance.