Select committee: Business, Innovation, Science and Trade Committee

Conclusion 3

Third Report - Energy pricing and the future of the Energy Market Published 26 Jul 2022 Paragraph 36 Addressed to Department for Business and Trade
Conclusion (the committee's words)
Oxera’s review of Ofgem’s performance to regulate the retail market raised serious and fundamental questions about the regulator’s ability to carry out its primary duties. We agree with its findings that Ofgem has no proper frameworks for defining and measuring what consumer interests are or what effective competition means, and that Ofgem failed to understand the business models of the suppliers it is required to regulate and the incentives created by its own regulatory regime. We are surprised and concerned by the absence of robust quantitative impact analyses, which should have been essential in underpinning key decisions on regulating the retail market. That important decisions on tackling risky supplier behaviour were taken by operational teams rather than the Board, demonstrates a complete failure in corporate governance.

From: Business, Innovation, Science and Trade Committee, Third Report - Energy pricing and the future of the Energy Market (HC 236), paragraph 36, 26 July 2022

Government response

The government responded to the whole report on 13 October 2022 (deadline 26 September 2022).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The Government's response to the Committee's report mostly points to its Energy Price Guarantee and other support, accepts some changes in process, and declines to review the Special Administration Regime or make smart prepayment meters mandatory.

  • On the Special Administration Regime, the Government states it "does not intend to review" it, on the basis that such regimes "have worked well", but says it is "taking on board the lessons learned" from Bulb's administration.
  • On a mandatory smart meter rollout for prepayment households, BEIS "continues to favour a consumer centric approach" and considers its "current approach remains appropriate", citing research and practical barriers.
  • On the Framework Document, BEIS says it is working with Ofgem to review and update it and "we intend to publish this in due course"; Ofgem separately says it expects to publish it by December 2022.
  • On a social tariff and the retail market, the Government says it "will consider how price protection needs to evolve" and will "set out next steps on the future of the retail market in due course".

Read the government's response ↗ Report an error