Source · Select Committees · Business, Innovation, Science and Trade Committee

Recommendation 11

11 Paragraph: 46

Royal Mail is a brand with a long and proud heritage, and postal workers have...

Conclusion
Royal Mail is a brand with a long and proud heritage, and postal workers have been rightly celebrated as key workers. We want to see Royal Mail on a firm and sustainable footing for the future. However, it is clear that the landscape has changed a great deal since the passing of the Postal Services Act 2011 and the Universal Postal Services Order made in 2012. The commercial reality is that the balance between letter and parcel volumes has tilted, perhaps decisively.
Paragraph Reference: 46
Government Response

A response document is linked to this report, dated 8 June 2023. Response attribution to this conclusion has not been verified. Read the response document ↗