Source · Select Committees · Business, Innovation, Science and Trade Committee

Recommendation 3

3 Paragraph: 15

Mr Thompson asserts that the evidence we presented to him was due to failures to...

Conclusion
Mr Thompson asserts that the evidence we presented to him was due to failures to apply company policy. However, we do not believe that such widespread errors in applying company policy could happen without the direct or indirect approval of management at Royal Mail.
Paragraph Reference: 15
Government Response

A response document is linked to this report, dated 8 June 2023. Response attribution to this conclusion has not been verified. Read the response document ↗