Select Committee · Business, Innovation, Science and Trade Committee
Rip-off Britain: Dynamic pricing and consumer protection
Status: Closed
Opened: 23 Jan 2025
Closed: 9 Jun 2025
Inquiry scope
The Business and Trade Committee will be holding an oral evidence session to examine the use of dynamic and other forms of variable pricing by businesses, and how this impacts consumers. The Committee will hear from businesses, consumer groups and representatives from government, and would also like to invite submissions of written evidence to highlight current and future concerns regarding the practices of dynamic and variable pricing.Oral evidence sessions
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| Date | Session and witnesses | Source |
|---|---|---|
| 4 Feb 2025 | Allen Simpson · London and Partners, Andrew Parsons · Ticketmaster, Anne Pardoe · Citizens Advice, David Marshall · Department for Business and Trade, George Lusty · Competition and Markets Authority, Justin Madders MP · Department for Business and Trade, Sue Davies · Which?, Tom Greatrex · Football Supporters Association | View ↗ |
Who gave evidence
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| Witness | Organisation | Sessions |
|---|---|---|
| Allen Simpson · Managing Director | London and Partners | 1 |
| Andrew Parsons · Managing Director | Ticketmaster | 1 |
| Anne Pardoe · Head of Policy | Citizens Advice | 1 |
| David Marshall · Deputy Director, Consumer Policy | Department for Business and Trade | 1 |
| George Lusty · Interim Executive Director for Consumer Protection and Markets | Competition and Markets Authority | 1 |
| Justin Madders MP · Minister for Employment Rights, Competition and Markets | Department for Business and Trade | 1 |
| Sue Davies · Head of Consumer Rights and Food Policy | Which? | 1 |
| Tom Greatrex · Chair | Football Supporters Association | 1 |
Correspondence
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| Published | Direction | Letter |
|---|---|---|
| 18 Mar 2025 | To committee | Letter from Ticketmaster relating to questions raised by the Committee, 27 February 2025 |
| 25 Feb 2025 | To committee | Letter from Andrew Parsons of Ticketmaster relating to his oral evidence given before the Committee, 11 February 2025 |
| 30 Jan 2025 | To committee | Letter from Ticketmaster relating to a request to give oral evidence to the Committee, 29 January 2025 |
| 29 Jan 2025 | From committee | Letter to Ticketmaster relating to appearing before the Committee, 27 January 2025 |