Select committee: Financial Services Regulation Committee

Recommendation 21

2nd report - Home and travel insurance regulation: more for the FCA to do Published 23 Oct 2026 Paragraph 105
Recommendation (the committee's words)
We recommend that the FCA develop and publish its framework for implementing the Consumer Duty in the home and travel insurance markets. It should explain how evidence from specific products, firms and markets, together with trends in broader indicators of consumer outcomes, will inform its judgement of the Consumer Duty’s overall impact. It should also set out how it will assess firms’ compliance consistently and compare consumer outcomes across firms, so that it can identify and address poor performance.

From: Financial Services Regulation Committee, 2nd report - Home and travel insurance regulation: more for the FCA to do, paragraph 105, 23 October 2026

Government response

Government response awaited: deadline 23 December 2026.