Select committee: Financial Services Regulation Committee

Conclusion 15

2nd report - Home and travel insurance regulation: more for the FCA to do Published 23 Oct 2026 Paragraph 81
Conclusion (the committee's words)
Greater consistency in policy terminology and concepts commonly associated with consumer misunderstanding and disputed claims could improve consumers’ understanding and ability to compare products. We welcome the FCA’s work in this area and support further action where the evidence demonstrates that new rules or guidance would improve consumer understanding and comparability. These issues are not, however, new and we consider that both insurance firms and the FCA could and should have acted sooner.

From: Financial Services Regulation Committee, 2nd report - Home and travel insurance regulation: more for the FCA to do, paragraph 81, 23 October 2026

Government response

Government response awaited: deadline 23 December 2026.