Home / Sources / Select Committees / Recommendation 5
Select committee: Financial Services Regulation Committee

Conclusion 5

2nd report - Home and travel insurance regulation: more for the FCA to do Published 23 Oct 2026 Paragraph 40

Financial Services Regulation Committee Regulation of the consumer insurance market All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗

Conclusion (the committee's words)
Consumers are increasingly using AI to research insurance products. While this has the potential to benefit consumers and improve their engagement and understanding of products, the use of AI carries a risk of harm and may provide misleading or incorrect responses.

From: Financial Services Regulation Committee, 2nd report - Home and travel insurance regulation: more for the FCA to do, paragraph 40, 23 October 2026

Government response

Government response awaited: deadline 23 December 2026.