Source · Select Committees · Financial Services Regulation Committee
Recommendation 189
189
The FOS and the FCA’s review of the redress system must result in clear actions...
Conclusion
The FOS and the FCA’s review of the redress system must result in clear actions setting out how they will ensure that there is a consistent interpretation of regulatory requirements associated with the Consumer Duty.
Government Response
A response document is linked to this report, dated 3 September 2025. Response attribution to this conclusion has not been verified. Read the response document ↗