Select committee: Financial Services Regulation Committee

Conclusion 172

2nd Report - Growing pains: clarity and culture change required - An examination of the secondary international competitiveness and growth objective Published 13 Jun 2025
Conclusion (the committee's words)
On 17 March 2025, the Government announced that the Economic Secretary to the Treasury would review the FOS. 265 HM Treasury has stated that this will include addressing concerns around: “The framework in which the FOS operates which has resulted in it acting, at times, as a quasi-regulator”; “whether the FOS is applying today’s standards to actions that have taken place in the past”; and the “practices that have grown up over time on compensation.” 266 HM Treasury has said that the work is expected to conclude by summer 2025 and that the Government “stands ready to legislate in order to ensure that we have a dispute resolution system in the UK which is fit for a modern economy.” 267

From: Financial Services Regulation Committee, 2nd Report - Growing pains: clarity and culture change required - An examination of the secondary international competitiveness and growth objective, 13 June 2025

Government response

The government responded to the whole report on 3 September 2025 (deadline 3 September 2025).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government says there is "strong alignment" between the Committee's recommendations and its July 2025 Financial Services Growth and Competitiveness Strategy, agreeing with many recommendations while declining some, including a new compliance cost study and a review of the secondary objective metrics.

  • On compliance costs (Recommendation 1), the government agrees burdens should be proportionate but "does not intend to commission a new study" "at this time", to avoid duplicating its baselining exercise; it will consider next steps once that work is complete.
  • On secondary objective metrics (Recommendation 11), the government "does not plan to undertake a further review at this time", citing the granularity of the existing metrics, but says it will continue to monitor the regulators' progress.
  • On regulatory overlap (Recommendation 2), the government will "consult on the detail" of consolidating the PSR within the FCA and legislate "as soon as possible", but says it would not be "practical or proportionate" to review all financial services legislation and regulator rules in detail.
  • On reporting to the Committee (Recommendation 15), the government says it cannot "commit to producing specific research" but will provide an update on its work to the Committee within twelve months.

Read the government's response ↗ Report an error