Recommendation 169

The need for enhanced input from the FCA on FOS decision-making or ensuring that the FCA can determine how its rules should be interpreted in major cases was echoed by others. UK Finance said: “This should be addressed by, among other things, amending the rules and processes governing the FOS to ensure that the FCA and other relevant bodies are consulted on any significant decisions, to ensure the FOS is interpreting FCA rules in the way the FCA intended.” 259