Recommendation 2

DWP expects the activities set out in its counter-fraud plan to generate £9.4 billion of additional savings over the next five years. In May 2022 DWP set out its high- level plan to tackle fraud and error following the pandemic in Fighting Fraud in the Welfare System. This includes £895 million of additional investment over the three years to March 2025 in counter-fraud staffing, advanced data analytics, and a project to review millions of Universal Credit claims. DWP estimates that this investment will lead to £9.4 billion of savings over five years by reducing fraud and error. Following a recommendation from this Committee, DWP has published a detailed estimate of the amounts saved through its counter-fraud work, which it estimates was £1.1 billion for 2023–23. It has also set a target to save £1.3 billion through counter-fraud work in 2023–24. This will need to increase each year to achieve its forecast reduction in overpayments if DWP’s other assumptions are correct. Taken together, the forecast, new savings estimate and target improve accountability by providing greater clarity on the cost-effectiveness of DWP’s counter-fraud activities. However, DWP has acknowledged that the savings estimate is experimental and requires refinement. Recommendation 2: DWP should report annually on its savings from detecting and preventing overpayments and its forecast of future overpayment levels, to at least the level of detail set out in Figure 9 of the Comptroller and Auditor General’s report, while continuing to refine and improve the underlying methodology. 6 The Department for Work & Pensions Annual Report and Accounts 2022–23