Recommendation 13

Improving recruitment performance will also involve learning from the experience of others and from external best practice. We heard several examples of efficiency and good recruitment practice within the civil service, such as HMRC on recruitment costs and centralised recruitment, and the Ministry of Justice on ensuring the diversity of staff 17 Qq10–11 18 Cabinet Office, Civil Service People Plan 2024–2027, 10 January 2024 19 Qq 27–28; C&AG’s Report, para 12 20 Q30 21 Qq29, 31–32, 53 22 Cabinet Office, Civil Service People Plan 2024–2027, 10 January 2024 23 Qq30–33 24 Q50 Civil service workforce: Recruitment, pay and performance management 11 recruited.25 The Cabinet Office acknowledged it has a clear role to share best practice and promote learning across departments, given its oversight and coordination role for the civil service workforce. It said it was already working hard to share best practice across departments, for example what departments are doing to reduce time to hire, and undertook to share learning from departmental exemplars on recruitment costs.26 25 Qq16, 52 26 Qq34, 53 12 Civil service workforce: Recruitment, pay and performance management 2 Pay and performance management Civil service pay