Source · Select Committees · Public Accounts Committee

Recommendation 13

13

DWP unable to assess Universal Credit's fraud and error impact against legacy benefits

Conclusion
The Department’s objective is for UC to save around £1.3 billion every year when fully implemented, from reduced losses due to fraud and error. However, changes during and since the COVID-19 pandemic, including in the nature of UC cases and the Department’s easing of controls, have led the Department to conclude it can no longer produce a counterfactual to assess the impact of UC on fraud and error compared with legacy benefits.22
Government Response

A response document is linked to this report, dated 11 July 2025. Response attribution to this conclusion has not been verified. Read the response document ↗