Recommendation 22

The Cabinet Office said it could play a role in collating information across the civil service and share back what works well and what departments can do more of.56 For example, the NAO reported that some departments do not have a whistleblowing hotline,57 despite more than 80% of concerns raised each year being raised by calling a hotline, email or another written route.58 The Cabinet Office acknowledged that it could do more in terms of surfacing and sharing best practice, and that it is part of their role to facilitate that.59 It told us it was currently asking departments what they want to see Cabinet Office do more of, for example, some initial feedback had asked if the Cabinet Office could share best practice from other large organisations.60