Select committee: Public Accounts Committee

Recommendation 15

Thirty-Eighth Report - Rail reform: The rail transformation programme Published 27 May 2024 Addressed to HM Treasury
Recommendation (the committee's words)
The Department’s scale of activity compared to its initial reform programme is much reduced. Its focus is on three types of work: short-term benefits it can achieve without legislation; promoting greater collaboration and culture change within the rail sector; and continuing some work on the future end state for reform.31 We asked the Department what realistic progress they can make without legislation. It told us it cannot do the complete job but can make inroads and is concentrating on several things. It explained it is looking to introduce an integrated business planning process so that it can start looking at whether decisions deliver better outcomes for the system, or just better outcomes for individual organisations. It highlighted an example of a pilot between Network Rail and the train operating company Anglia which is focusing on how to improve collaboration and decision making to deliver passenger outcomes.32

From: Public Accounts Committee, Thirty-Eighth Report - Rail reform: The rail transformation programme (HC 652), 27 May 2024

Government response

The government responded to the whole report on 11 July 2025 (deadline 27 July 2024).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government states that it "agrees with the Committee's recommendation" on each of the six recommendations, with target implementation dates ranging from Winter 2024 to Spring 2025, and one marked as already implemented.

  • On delivering reform, it states the department is "remobilising" and preparing for the mobilisation of shadow Great British Railways, and will "set out next steps shortly". Further legislation to create GBR was announced in the King's Speech.
  • On passenger focus, it says GBR will be "incentivised by targets and performance criteria set by the Secretary of State", and a new Passenger Standards Authority will independently monitor standards.
  • On subsidy and value for money, the department "expects to see these reforms delivered over the course of this parliamentary term" as legislation is enacted and private operators move into public ownership. The target implementation date given is Spring 2025.
  • On accessibility, it says the department "will set out next steps as soon as possible" and will use accessibility audit data from all 2,575 stations to target future investment decisions.

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