Source · Select Committees · Public Accounts Committee

Recommendation 3

3 Accepted

Accelerate improvements to rail network accessibility for all passengers, including station facilities and train services.

Conclusion
It is unacceptable that so much of the rail network remains so difficult to access for so many people. The Department committed to improving access to the rail 6 Rail reform: The rail transformation programme network and other modes of transport as part of its 2018 inclusive transport strategy and has been running its Access for All programme to address the issues faced by disabled passengers since 2006. However, the Department has made little progress in improving rail services and station infrastructure and this affects various groups of people; for example, disabled passengers, as well as parents with young children, and even the many passengers and tourists carrying luggage who would like to have access to lifts. The Department says that it will be going out to consultation shortly on a national rail accessibility strategy, but it should already have enough information about the current condition of stations and where there are accessibility issues to start tackling problems now and without further delay. Recommendation 3: The Department should fulfil its commitment to improve access to the rail network for all who wish to use it and does not need to wait for further consultation or legislation to make improvements to station facilities and train services. It should report back to the Committee alongside the Treasury Minute on its plans and timetable for when stations and trains will be accessible to all.
Government Response Summary
The government agrees and commits to setting out next steps as soon as possible for improving rail accessibility, continuing the Access for All programme, and using accessibility audit data for all 2,575 stations to improve information and target future investment decisions.
Government Response Accepted
HM Government Accepted
The government agrees with the Committee’s recommendation. performance against. The department will set out next steps as soon as possible. The department will continue to make improvements to the accessibility of the rail network. This includes continuing to support the access for all programme, which since launch has delivered accessible, step free routes at more than 250 stations and smaller accessibility improvements at over 1500 stations. The department will also make use of the accessibility audit data of all 2,575 rail stations across Great Britain to improve passenger information on station facilities and their accessibility, and better target future investment decisions.