Select committee: Public Accounts Committee
Conclusion 3
Thirty-Eighth Report - Rail reform: The rail transformation programme
Published 27 May 2024
Addressed to HM Treasury
Public Accounts Committee Rail reform: The rail transformation programme All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Conclusion (the committee's words)
It is unacceptable that so much of the rail network remains so difficult to access for so many people. The Department committed to improving access to the rail 6 Rail reform: The rail transformation programme network and other modes of transport as part of its 2018 inclusive transport strategy and has been running its Access for All programme to address the issues faced by disabled passengers since 2006. However, the Department has made little progress in improving rail services and station infrastructure and this affects various groups of people; for example, disabled passengers, as well as parents with young children, and even the many passengers and tourists carrying luggage who would like to have access to lifts. The Department says that it will be going out to consultation shortly on a national rail accessibility strategy, but it should already have enough information about the current condition of stations and where there are accessibility issues to start tackling problems now and without further delay. Recommendation 3: The Department should fulfil its commitment to improve access to the rail network for all who wish to use it and does not need to wait for further consultation or legislation to make improvements to station facilities and train services. It should report back to the Committee alongside the Treasury Minute on its plans and timetable for when stations and trains will be accessible to all.
From: Public Accounts Committee, Thirty-Eighth Report - Rail reform: The rail transformation programme (HC 652), 27 May 2024
Government response
The government responded to the whole report on 11 July 2025 (deadline 27 July 2024).
Summary written by Accountability Index from the government's response. It is not the government's own words.The government states that it "agrees with the Committee's recommendation" on each of the six recommendations, with target implementation dates ranging from Winter 2024 to Spring 2025, and one marked as already implemented.
- On delivering reform, it states the department is "remobilising" and preparing for the mobilisation of shadow Great British Railways, and will "set out next steps shortly". Further legislation to create GBR was announced in the King's Speech.
- On passenger focus, it says GBR will be "incentivised by targets and performance criteria set by the Secretary of State", and a new Passenger Standards Authority will independently monitor standards.
- On subsidy and value for money, the department "expects to see these reforms delivered over the course of this parliamentary term" as legislation is enacted and private operators move into public ownership. The target implementation date given is Spring 2025.
- On accessibility, it says the department "will set out next steps as soon as possible" and will use accessibility audit data from all 2,575 stations to target future investment decisions.