Source · Select Committees · Public Accounts Committee

Recommendation 22

22

Public charge point use became too complex due to payment, pricing, and reliability issues

Conclusion
In 2021, the Department consulted on drivers’ experience of using public charge points, identifying that the use of public charge points was becoming too complex. In particular, there were too many different payment methods required between different operators, pricing was often unclear and charge points were often unreliable.41
Government Response

A response document is linked to this report, dated 16 May 2025. Response attribution to this conclusion has not been verified. Read the response document ↗