Source · Select Committees · Public Accounts Committee
Recommendation 34
34
Achieving AI benefits requires significant business practice changes and foundational investment in skills and data.
Conclusion
In our recent report on the use of AI in government we said: Artificial intelligence has the potential to transform public services by automating routine tasks, making public services quicker and more efficient, and making better use of government data to target support at those that need it. ….. Achieving large–scale benefits will require not only adoption of new technology but significant change in business practices, and will be dependent on government putting in place the right foundations, including access to skills, infrastructure and high–quality data.69
Government Response
A response document is linked to this report, dated 18 September 2025. Response attribution to this conclusion has not been verified. Read the response document ↗