Source · Select Committees · Public Accounts Committee
Recommendation 18
18
HMRC’s compliance work effectively reduces the national tax gap.
Conclusion
HMRC’s compliance work helps to reduce the difference between taxes theoretically owed and those actually paid (known as the ‘tax gap’), resulting from accidental or deliberate failure of taxpayers and their representatives to pay the right amount of tax. HMRC’s Customer Compliance Group (CCG) contains the operational directorates that deal directly with non–compliance.32
Government Response
A response document is linked to this report, dated 18 September 2025. Response attribution to this conclusion has not been verified. Read the response document ↗