Source · Select Committees · Public Accounts Committee

Recommendation 3

3

Develop a comprehensive plan for securing government's digital commercial skills and detailing playbook improvements.

Conclusion
Cabinet Office and DSIT’s approach to preparing for the opportunities and risks presented by new technologies is not yet being developed alongside addressing more immediate digital procurement challenges. Government faces uncertain but profound technological changes, particularly around artificial intelligence, and rapidly needs to develop the skills to deliver the next generation of programmes for digitally enabled change and the significant task of replacing legacy IT systems 4 with modern equivalents. At the same time, it needs to bring the skills of its people up to an acceptable standard to enable them to successfully deal with historic programmes and challenges from its legacy digital environment. Addressing the existing issues and challenges within government’s digital procurement will be critical to being able to successfully deal with emerging technologies in future, but government is not yet widely thinking in these terms. Cabinet Office does not yet have a plan for how it will develop the specialist digital skills or commercial capability required. The government has published a ‘digital, data and technology playbook’, but this lacks the level of detail needed to offer practical support to officials in departments undertaking procurements. GDS and GCF acknowledge that the playbook needs to be fit for purpose and expanded, to provide clear guidance across the commercial lifecycle and to reflect both the supplier and customer perspective. It intends to update the playbook accordingly. recommendation a. The Cabinet Office and DSIT should develop a comprehensive plan for securing the digital commercial skills that government needs, drawing together assessments of priority capability needs, existing capability and skills gaps. b. The Cabinet Office and DSIT should, within 3 months, set out how they will ensure that the playbook is pitched at a sufficient level of detail to be of practical help and cover the whole commercial lifecycle, and who will be responsib
Government Response

A response document is linked to this report, dated 18 September 2025. Response attribution to this conclusion has not been verified. Read the response document ↗