Source · Select Committees · Public Accounts Committee

Recommendation 29

29

Department outsources complex fraud cases; NATIS recovered £8.6 million in 2023-24

Conclusion
The Department explained that it also outsources the most complex cases to a provider, to follow up on the most extreme and serious cases of fraud. These cases are complex and detailed, and take a while to appear as a recovery.47 The Department’s Annual Report and Accounts states that its external partner, NATIS, recovered £8.6 million from the BBLS in 2023–24.48
Government Response

A response document is linked to this report, dated 18 September 2025. Response attribution to this conclusion has not been verified. Read the response document ↗