Recommendation 31

We asked the Department how it would measure the success of the new service and how it would measure the sustainability and quality of employment that people move into.63 In April 2025, the Department published Get Britain Working outcomes setting out eight outcome metrics that the government will monitor as it implements its reforms.64 The Department told us its eight metrics focus on the particular areas, groups and characteristics of individuals with a much lower employment rate than 80%. It has, for example, a metric about reducing the gap between the median employment rate and the bottom 10% in terms of localities. It also has other metrics that are about characteristics, such as bringing down the health-related inactivity rate and reducing the proportion of young people not in education, training or employment.65 The Department told us it plans to use these metrics to track performance and to identify where the barriers are as part of a place-based and characteristic-based strategy. The Department has said it will publish data on these metrics annually, starting in October 2025.66 60 Qq 72, 73 61 C&AG’s Report, para 1.15 62 Qq 68, 69 63 Qq 66-67 64 The Department for Work and Pensions, Get Britain Working outcomes, April 2025 65 Qq 68, 69 66 The Department for Work and Pensions, Get Britain Working outcomes, April 2025 19