Recommendation 25

We asked how the Department will make sure it provides a better service without evidence.53 The Department said it wants to conduct evaluations in a different way, to get test results quickly in order to help develop the new jobs and careers service. The Department said it is comparing and contrasting the evidence that it gathers by taking different approaches. It gave an example where it is using its core support model in one place and a different approach in another thereby creating groups 49 C&AG’s Report, para 1.12 50 C&AG’s Report, para 1.13 51 Q 75 52 C&AG’s Report, para 1.14 53 Q 76 16 of claimants for whom it can compare outcomes. The Department said it would use this approach to see if an intervention is less effective than the core regime, and if so it can be stopped.54 54 Qq 75, 76 17 3 Planned reforms The investment in reforms to employment support