Source · Select Committees · Public Accounts Committee

Recommendation 16

16

DWP considering making temporary flexibility framework measures permanent, pending impact assessment.

Conclusion
The Department is examining whether some of the measures in the local flexibility framework could be made permanent to help manage demand pressures without adversely affecting outcomes for claimants.34 We asked the Department what measures could be made permanent and when. It said it would see what the impact of putting the measures in place is, it could then take a view about whether it wants to keep them in future.35 34 C&AG’s Report, para 2.21, Q 19 35 Q 24 13 2 Jobcentre performance The lack of public data on local jobcentre performance