Source · Select Committees · Public Accounts Committee
Recommendation 11
11
Redeployment of work coaches for health conditions reduces support for other Universal Credit claimants.
Conclusion
In March 2025, the government published a green paper, Pathways to Work, which set out proposals to reform health and disability benefits and employment support, with the aim of providing tailored employment, health and skills support for claimants with a work-limiting health condition or disability.21 The Department plans to redeploy 1,000 existing work coaches in 2025–26 to provide intensive employment support to around 65,000 people with health conditions and disabilities.22 We asked the Department to what extent will the redeployment of 1,000 work coaches result in a further reduction in support available for other Universal Credit claimants. The Department acknowledged that the redeployment does do that.23 The impact of reductions in work coach support