Source · Select Committees · Public Accounts Committee
Recommendation 9
9
Accepted
Government plans to establish new universal jobs and careers service by 2028-29.
Conclusion
In November 2024, the government published its Get Britain Working white paper that set out plans for reforming employment support including a new jobs and careers service, bringing together jobcentres with the National Careers Service in England. The Department aims to create a universal service that will provide support for anyone who is looking to work, to get on in work, change career or retrain, not just claimants by 2028–29.17 This includes customers who do not use the jobcentre at the moment, including people with health conditions and people who are not on benefits at all but who need help finding a job.18
Government response summary AI-generated
The government agrees and states the recommendation is implemented, detailing specific funding allocations for 2025-26, including £15 million for tests and trials and £20 million for digital activity, to design and test the new Jobs and Careers Service.
Summary of the government's response below — read the verbatim text to verify.
Government Response
Accepted
HM Government · verbatim extract
Accepted
5.1 The government agrees with the Committee’s recommendation. Recommendation implemented 5.2 Funding for 2025-26 is intended to design and test the new Jobs and Careers Service. £15 million has been allocated to undertake a series of tests and trials, of which the Wakefield Pathfinder is one test, £5 million to explore alternative delivery solutions, £20 million has been allocated to progress digital activity which will underpin the Jobs and Careers Service, including developing and testing prototypes for the new digital service. £13 million has been allocated to cover resources to enable delivery. This includes coaching and training for staff, branding development, activity to engage employers as well as staffing. This also includes a £2 million contingency applied to all programme activity. 5.3 The department is taking an agile approach, and re-allocations could take place during the year within the programme governance.
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