Select committee: Public Accounts Committee
Conclusion 9
36th Report - Jobcentres
Published 2 Jul 2025
Addressed to HM Treasury
Public Accounts Committee Jobcentres All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Conclusion (the committee's words)
In November 2024, the government published its Get Britain Working white paper that set out plans for reforming employment support including a new jobs and careers service, bringing together jobcentres with the National Careers Service in England. The Department aims to create a universal service that will provide support for anyone who is looking to work, to get on in work, change career or retrain, not just claimants by 2028–29.17 This includes customers who do not use the jobcentre at the moment, including people with health conditions and people who are not on benefits at all but who need help finding a job.18
From: Public Accounts Committee, 36th Report - Jobcentres (HC 823), 2 July 2025
Government response
The government responded to the whole report on 4 June 2026 (deadline 2 September 2025).