Select committee: Public Accounts Committee

Recommendation 18

37th Report - Immigration: Skilled worker visas Published 4 Jul 2025 Addressed to HM Treasury
Recommendation (the committee's words)
We remain concerned, however, that the Home Office has not done enough to tackle unethical practices and the exploitation of migrant workers in the social care sector.42 Evidence provided by UNISON highlighted that some employers were exploiting workers’ vulnerability, making them work excessive hours and remain on call during their time off.43 We also covered these issues in our report on reforming adult social care in England.44 The Home Office accepted that the route had not worked well in the social care sector and had led to some bad practices, including evidence that the route has been used for trafficking.45 The Home Office said it had learned lessons, but could have established time limits or review points, or had more tests and conditions for compliance and safeguarding.46

From: Public Accounts Committee, 37th Report - Immigration: Skilled worker visas (HC 819), 4 July 2025

Government response

Latest Treasury Minutes progress report to the Committee of Public Accounts on the Thirty-seventh Report of Session 2024-26

The government responded to the whole report on 4 June 2026 (deadline 4 September 2025).

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Treasury minutes: Government response to the Committee of Public Accounts on the Thirty-seventh report from Session 2024-26

Published 15 October 2025.

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government agrees with the Committee's recommendations on labour market evidence, evaluation, care workers, exploitation and compliance, but disagrees with the recommendation on customer service.

  • On sector workforce analysis, it agrees that other departments should provide more rigorous analysis, with a target implementation date of July 2026, and says the Labour Market Evidence Group "will further strengthen collaboration" between the Home Office and departments leading on labour market and skills.
  • It agrees to set out its evaluation of the Skilled Worker route, with a target date of October 2025, stating that the evaluation was published alongside the Immigration White Paper on 12 May.
  • On exploitation, it agrees with the recommendation (target date April 2027) and says an update to the Committee is planned for April 2027, "one year after its creation" of the Fair Work Agency.
  • It disagrees with the customer service recommendation, stating the Home Office "is committed to continuous improvement in customer service standards" and that it monitors key indicators.

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