Source · Select Committees · Public Accounts Committee
Recommendation 18
18
HMRC's wealthy team has increased compliance yield by preventing non-compliance and targeting complex investigations.
Conclusion
The wealthy team has been generating more of its compliance yield from activities that promote compliance or prevent non-compliance, such as legislative changes, educating agents, and digital prompts within tax software, creating less need for HMRC to open a compliance investigation. HMRC said that by supporting more people to get their tax right first time it has been able to target its resources on more complex, higher-risk investigations that yield higher levels of compliance yield. It said average returns per case in the wealth team have increased from £34,000 to £94,000.34 The wealthy team has therefore managed to increase the yield from its compliance investigations despite conducting fewer of them.