Recommendation 12

We asked UKRI how it knows the organisation has been successful or not in the absence of measurable objectives. UKRI outlined how it uses an ‘annual balanced scorecard’ of indicators to track the health of the R&I system.24 The scorecard comprises over 100 metrics across four themes: its impact; stakeholders’ experience of UKRI; the health of the UK’s R&I system; and the extent to which UKRI is learning and improving as an organisation.25 We asked UKRI where we can track the metrics highlighted in its ‘annual balanced scorecard’. It told us that it reports to DSIT quarterly, but the scorecard is not available online to wider government departments or the public.26