Select committee: Public Accounts Committee
Conclusion 5
12th Report - Government compensation schemes
Published 9 Sep 2026
Addressed to HM Treasury
Public Accounts Committee Government compensation schemes: update All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Conclusion (the committee's words)
Some compensation schemes, such as the Windrush and some of the Horizon IT schemes, experienced significant issues in their early stages.5 For example, schemes’ initial assumptions about likely claim volumes and processing capacity were often wrong, contributing to backlogs and lengthened processing times.6 These schemes needed to make changes in how they operated as a result, such as introducing fixed sum awards and providing better support to victims, to improve the claim process for victims.7
From: Public Accounts Committee, 12th Report - Government compensation schemes (HC 88), 9 September 2026
Government response
Government response awaited: deadline 9 November 2026.