Select committee: Public Accounts Committee

Conclusion 25

13th Report - Regulation of water, energy and broadband Published 11 Sep 2026 Addressed to HM Treasury
Conclusion (the committee's words)
Written evidence to the committee from Money Wellness highlights that when people are starting to struggle financially, early identification of problems and intervention, including making people aware of support available to them, can be key to preventing debts occurring or accumulating and becoming unmanageable.72 CCW told us that customers in financially vulnerable circumstances are not getting the help they need early enough in the process, and are not always proactively offered the help they need or are even aware that it exists.73

From: Public Accounts Committee, 13th Report - Regulation of water, energy and broadband (HC 105), 11 September 2026

Government response

Government response awaited: deadline 11 November 2026.