Select committee: Public Accounts Committee

Recommendation 3

48th Report - Smarter delivery of public services Published 22 Oct 2025 Addressed to HM Treasury
Recommendation (the committee's words)
The ODP is not doing enough to join up with the wider public sector, including local government, which plays a large part in the delivery of public services, or with the private sector. The ODP’s focus is on the 290,000 members in the Civil Service and not on the capability of operational delivery professionals in the wider public sector, for example in local authorities. However, many government objectives involve both central and local government—for example, the delivery of planning services—and a lack of join up will hinder their effective delivery. The ODP described the benefits of building networks and told us how it has invited a small number of mayoral authority staff to its learning events. However, there is untapped potential for central and local government to more routinely learn from each other and to collaborate on building capability. For example, the skills framework the ODP has created would be relevant to local authority staff. Further, the ODP helps its members build career paths by highlighting roles in other government organisations to its members, but there is no visibility of opportunities across the local and central government divide. There is further potential to join up more with the private sector, which is not only involved in the end-to-end delivery of public services but is also a potential source of innovative ideas for how to improve them. recommendation The ODP should set out how it will encourage innovation and join up delivery between: • central government and local government, by more routinely placing members in local government roles, using its capability development and learning offers to facilitate better connections, providing career paths, and sharing learning; and • central government and the private sector through facilitating two-way secondment opportunities and knowledge sharing. 4

From: Public Accounts Committee, 48th Report - Smarter delivery of public services (HC 889), 22 October 2025

Government response

Latest Treasury Minutes progress report to the Committee of Public Accounts on the Forty-eighth Report of Session 2024-26

The government responded to the whole report on 4 June 2026 (deadline 22 December 2025).

Read the government's response ↗ Report an error

Treasury minutes: Government response to the Committee of Public Accounts on the Forth-eighth report from Session 2024-26

Published 19 January 2026.

Summary written by Accountability Index from the government's response. It is not the government's own words.

The Operational Delivery Profession states that it "agrees with the Committee's recommendation" on each of the six recommendations, giving target dates for four and describing two as already implemented.

  • On external visibility, the Profession agrees and gives a target implementation date of September 2026; its annual business plan will include metrics on profile-raising, with the 2025-26 plan "due to be shared by August 2026".
  • On joining up with local government and the private sector, the Profession agrees and describes the recommendation as "implemented", citing sharing of its Professional Skills Framework and Centre of Excellence access with the wider public sector.
  • On monitoring capability, the Profession says initial measures "will be baselined by September 2026", while recognising "the inherent challenge of evidencing a direct causal relationship" between its activities and outcomes for citizens.
  • On digital skills and AI, the Profession agrees, with a target date of December 2026, and says a workforce challenges study is "underway" to identify future skills needs in operational delivery.

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