Source · Select Committees · Public Accounts Committee
Recommendation 28
28
Technological improvements like bus prioritisation and integrated ticketing enhance the bus passenger experience.
Recommendation
Other technological improvements which local areas have made include bus prioritisation and ticketing. Nottingham and Derbyshire are using interactive signalling to prioritise buses at busy junctions.69 Speeding up bus journeys can also be achieved by simplifying ticketing. The Department told us that it is working with Greater Manchester and West Midlands to deliver more integrated and contactless ticketing in those areas, and it praised efforts by Cornwall and Leicester to introduce multi-operator tickets.70 Evidence from the Confederation of Passenger Transport highlighted how integrated ticketing schemes can improve bus passengers’ experience.71
Government Response
A response document is linked to this report, dated 19 January 2026. Response attribution to this conclusion has not been verified. Read the response document ↗