Source · Select Committees · Public Accounts Committee
Recommendation 21
21
The Department accepted that there were many things about the scheme that could have been...
Conclusion
The Department accepted that there were many things about the scheme that could have been better. Both the Department and Edenred apologised to schools and parents who experienced difficulty and disruption. Edenred said that it was very sorry to families and schools who had a bad experience at the beginning of the scheme.38 Monitoring scheme performance