Recommendation 19

We asked the Department what it was doing to ensure the step change needed by members of the public to achieve net zero and how it was communicating to people about the decisions or changes they needed to make and when. The Department told us that so far, a lot of the changes to reduce emissions reductions have not required major behavioural change, but many of those that will be needed in the future will do. It explained that, where possible, it would look for solutions that did not require “excessively drastic behaviour change” which was why initiatives such as electric vehicles were so important. In April 2020, the Department established a behaviour change and public engagement team for net zero to begin designing a public engagement strategy and share good practice across government. The Department accepted, however, that it was not yet providing an integrated picture of public engagement and that there was more work it needed to do to address this gap in 2021.33 It told us that it would be important to ensure that its public engagement strategy was sufficiently broad to allow the public to understand the wider context of its communications and messages. For example, it explained that it would be important to enable people to understand the continuing importance in the short term of high-emitting industries, such as coal, oil and gas, and their role in employment and the resilience of the energy system.34