Select committee: Public Accounts Committee
Recommendation 13
59th Report - Ministry of Justice follow-up: Autumn 2025
Published 7 Jan 2026
Addressed to HM Treasury
Public Accounts Committee Ministry of Justice follow-up: Autumn 2025 All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Recommendation (the committee's words)
In its Treasury Minute response to our predecessor’s 2024 report, MoJ acknowledged that while remote advice can be effective, some people will always require face-to-face advice. It said that it had worked with stakeholders to identify safeguards and better understand the impact of remote provision, for example, for those in custody. It stated that where remote advice is not appropriate, the LAA may intervene directly by calling providers to find a firm with capacity. But it did not set out clear details on alternative routes for those unable to access remote advice. Nor did it mention how it planned to improve its understanding of remote provision on different groups.28 25 Committee of Public Accounts, Value for money from legal aid, Thirty-Third Report of Session 2023-24, HC 481, 24 May 2024. 26 Law Society of England and Wales (MOJ0002) 27 HC Committee of Public Accounts, Value for money from legal aid, Thirty-Third Report of Session 2023-24, HC 481, 24 May 2024. 28 HMT, Treasury Minutes, 5 September 2024 11
From: Public Accounts Committee, 59th Report - Ministry of Justice follow-up: Autumn 2025 (HC 1240), 7 January 2026
Government response
The government responded to the whole report on 1 April 2026 (deadline 7 March 2026).
Summary written by Accountability Index from the government's response. It is not the government's own words.The government states that it "agrees with the Committee's recommendation" on each of the recommendations in the response, reporting some as implemented and giving target dates for others.
- On Dartmoor, HMPPS has reviewed its handling of the lease negotiations and identified areas of learning. MoJ and HMPPS will write to the Committee "once the proposed approach to remediating Dartmoor has been decided", with a target date of June 2026.
- On access to legal aid for the digitally excluded, an Ipsos civil demand feasibility study will report by the end of March 2026. The department will report back to the Committee on progress in October 2026.
- On market sustainability, the department will "explore options to routinely monitor the profitability of legal aid firms" and update the Committee in October 2026. Any future policy decisions will be "in the context of the department's spending review settlement".
- On the cyberattack, MoJ and LAA say lessons have already been shared across government. MoJ states that it "has allocated funding to the transformation of LAA systems over the 2026-2029 period".