Source · Select Committees · Public Accounts Committee

Recommendation 6

6

The growth of streaming has given people greater viewing and listening choices.

Conclusion
The growth of streaming has given people greater viewing and listening choices. According to the BBC, this change in behaviour has been reinforced by the pandemic as it has given people more opportunity to discover choice elsewhere.8 We asked the BBC what new plans it has to respond to the shift to online consumption and declining audiences more generally. The BBC stated that it must keep growing Sounds and iPlayer, although it is also wary of what it regards as too much personalisation of these services.9
Government Response

A response document is linked to this report, dated 2 September 2021. Response attribution to this conclusion has not been verified. Read the response document ↗