Source · Select Committees · Public Accounts Committee
Recommendation 21
21
Acknowledged
Fragmented police HR and other systems lack a firm plan for national simplification.
Conclusion
We sought reassurances that the Home Office was considering simplifying police systems, such as those used in human resources. The Home Office recognised police forces use many different systems and it is a highly fragmented picture. It told us that it is trialling standardisation in “some areas”.52 It has included shared services as part of the Police Efficiency and Collaboration Programme and is seeking to put as much as possible into a new central organisation.53 The Home Office acknowledged the scope to do more and said it is working with police chiefs to identify priority areas, although there was no firm plan and it was unable to provide any detail on a timeline.54
Government Response Summary
The government agrees and states that the Police Efficiency and Collaboration Programme (PECP) aims to achieve savings through various workstreams and greater consistency across policing in IT, fleet, and energy spend, with consideration given to mandating approaches where appropriate.
Government Response
Acknowledged
HM Government
Acknowledged
4.1 The government agrees with the Committee’s recommendation. Recommendation implemented 4.2 The Police Efficiency and Collaboration Programme (PECP) has an annual cashable efficiencies target of £354 million by 2028-29 and a non-cashable efficiencies target of saving thousands of officer hours to support government priorities such as neighbourhood policing. In addition to PECP, more recent government announcements in the Police Reform White Paper on AI and automation in policing are anticipated to drive additional productivity benefits. 4.3 PECP will achieve savings through four workstreams: commercial including cost recovery, productivity, data and the enabling services of the National Police Service. PECP uses the government’s collective buying power and leverages Crown Commercial Service frameworks. PECP is standardising and aggregating demand across the 43 police forces to achieve better value by buying once, buying well and buying better thus resolving the fragmented national capabilities landscape. It is funding the first national e-Commercial tool that will replace different systems (for example, contract management, pipeline management and e-tendering) and an unknown number of spreadsheets with one single commercial pipeline for policing. This, together with an increasing focus on national buying, will mean the police service becomes a better customer and will allow suppliers to reduce their whole lifecycle costs on policing services and contracts, driving better visibility and commercial relationships and delivering better value for all. 4.4 PECP is exploring what opportunities in Shared Services can be capitalised on to reduce administration burdens on forces, improve service provision and drive cost efficiencies. Although during the current spending review period (SR25) PECP expects modest gains from these areas as it will be establishing the foundations for Shared Services to enable efficiencies in future spending review periods. 4.5 The Home Office is planning greater consistency across policing in the following categories of spend: IT, fleet, and energy, The initial focus has been on energy (where 39 forces are now following the same national strategy with two more joining it this year), End User Devices (where PECP have held a pilot for centralised buying aggregating demand to a cross government standard with further aggregations this year), and fleet (where PECP have undertaken a first large scale aggregation event against common standards). Further categories of spend will be addressed in 2026-27 and beyond. 4.6 Mandating approaches to policing will be considered where there is a case to do so and where the use of Home Secretary powers is appropriate.